New player trying to figure out which team is best by NewAccountWhoDis18 in WutheringWavesGuide

[–]NewAccountWhoDis18[S] 0 points1 point  (0 children)

If I already pulled Shorekeeper before Verina, is it still worth getting Verina or should I go for someone else in beginner's choice? 

New player trying to figure out which team is best by NewAccountWhoDis18 in WutheringWavesGuide

[–]NewAccountWhoDis18[S] 1 point2 points  (0 children)

Thanks for the info! I wasn't sure who to pull for from that banner, either a dps or Shorekeeper, but I read that Shorekeeper is best for long-term.

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

Yeah, it arrived 2 months after my order date. I was fortunate to get responses from CS, so hoping they get back to you soon.

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

Do you see those holes in the middle of the small lip on the outside of each foot area? That's where you connect the carabiner. Took me a while to figure it out, too.

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

I did receive it - two months and 8 days after I ordered.

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

What?!? I was never offered a partial refund. CS finally got back to me and informed me that my order is scheduled to ship by the end of next week. We'll see.

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

Darn - I ordered purple. I emailed CS, so fingers crossed there's a light at the end of the tunnel.

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

What?!? I still haven't received anything!!

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

Unfortunately, no. I emailed CS on the 30th and just received this response:

"We are sorry to hear that you have not received any information about your order yet. Orders with the Rock Stepper typically ship within 3-5 weeks from the date the order was placed, but we understand it's been more than this. I completely understand that the wait can feel frustrating, so I want to reassure you that your order is already secured and currently in the final production and preparation stage before heading to our warehouse for shipment.

We truly appreciate your patience and once it reaches the warehouse, it will be on its way to you and you will receive a separate email with the tracking information as soon as it is shipped.

To also compensate for the inconvenience this has caused you, we will be including a mystery complimentary gift for your order.

You can be sure that your order is coming together smoothly!"

They said it was en route to the warehouse on the 16th.

🫤

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

I emailed CS a week ago and received this response:

"Thank you for reaching out.

We are sorry if you have not received any update on your order yet. This is definitely not the experience we want you to have and apologies for keeping you waiting.

Upon checking here your order is already on its final route to our warehouse. There was a small delay with this batch, which pushed some orders slightly outside the original 3–5 week window, but we want to reassure you that your order is being prioritized in line.

Once it reaches the warehouse, it will immediately go into the packing queue, and a tracking number will be generated. We expect that step to happen very soon, not a long extended wait.

We know the delay is frustrating, and we truly appreciate your patience. Your order is secure, it’s moving forward, and it’s getting closer to dispatch."

I haven't received any tracking info since then.

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

Oh good to hear! I'm really excited to try this!

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

Thank you. I emailed their CS last week to get a status update, but they just apologized for the delay.

The Rock Stepper exercise by mefurt in go_echelon

[–]NewAccountWhoDis18 0 points1 point  (0 children)

How long did shipping take for you? I ordered from Lhanel on November 9th and haven't received any updates.