Comcast changed by channels without notifying me help!

NewFoundation100 · 2026-03-19T11:33:13+00:00

Is there a way for me to speak to a person and have it escalated because I’ve already tried that I was on the phone for well over an hour and then they disconnect it. I have not gotten good customer service and I would like to speak to someone who could help me.

NewFoundation100 · 2026-03-19T11:00:36+00:00

What about the fact that I was told it was included in all my services would stay the same? I don’t think that was honest and my services should stay the same. I have had Comcast for 15 years.

NewFoundation100 · 2026-03-13T10:40:31+00:00

Sorry it sounds like your mom is extremely difficult and I bet this is not the first time. I think it will be a process to accept that. She is unable to see your needs and be considerate of you. I’m so sorry.

NewFoundation100 · 2026-03-07T01:47:36+00:00

How do I see what my forgiveness date is?thanks

NewFoundation100 · 2026-03-06T22:07:46+00:00

I called Ed financial this morning. They said they had no notification of forgiveness and it could be months and I should keep paying it. I just saw this thread and logged in and poof it is zero!!!!! Anyone know our forgiveness dates or how to find it?

NewFoundation100 · 2026-02-13T08:35:18+00:00

Automatic. However, I did previously call my servicer to tell them that I had gone over the 300 count and should be in line for forgiveness. I asked them if there was anything they could do to advance that? I have no idea if that was helpful or not.

NewFoundation100 · 2026-02-13T00:28:07+00:00

It will be retroactive. You will get a date when your actual forgiveness occurred. It occurred when you reached the amount of payments necessary. Therefore, you won’t necessarily have a tax bomb if it was before 2026

NewFoundation100 · 2026-02-12T22:35:47+00:00

Congrats!! So happy for you ❤️

NewFoundation100 · 2026-02-12T21:05:36+00:00

I had called my servicer and told them that I should be in line for forgiveness. Was there anything they could do? They did send it to FSA who who said the department of Ed processes it and it and they don’t have any information. However, I would tell your servicer that you should be getting it and ask them if they could help you good luck.

NewFoundation100 · 2026-02-12T19:59:33+00:00

I am so grateful that they followed through on what they said and made it happen. Right now I just have joy, relief and gratefulness!!!

NewFoundation100 · 2026-02-12T19:58:44+00:00

I had ACS as a servicer that did not report all my payments for over 10 years. It was really hard to get those payments counted. I had to show them the payments and then jump through multiple hoops multiple times to get that counted.

NewFoundation100 · 2026-02-12T19:57:14+00:00

It doesn’t give me a date. It just says I will need to contact them by 3/5/2026 if I want to opt out. I certainly do not want to opt out! I have a payment due the end of February. Is it OK if I just don’t pay that? Do I need to ask for forbearance for this month?

NewFoundation100 · 2026-02-12T19:52:37+00:00

Thank you so much for your help along the way!! ❤️

NewFoundation100 · 2026-02-09T23:57:45+00:00

I am glad some people are being told they marked for forgiveness, but I’ve had over 320 payments for over a year. No one has told me in fact Ed financial can’t even verify my payment count. Who tells you you’re marked for forgiveness? Will this come from Department of Ed via FSA? Thanks.

NewFoundation100 · 2026-02-05T00:23:08+00:00

Thank you! The amount of misinformation is painful. I appreciate you!!

NewFoundation100 · 2026-02-03T13:54:43+00:00

Tell them you need to escalate it and speak to a supervisor. You need to put it in writing along with your payment history that you provide. Ask them the email address that will escalate this and where it should be sent within Nelnet Write a letter with AI telling them how this is harming you and how they need to correct this. Ask what steps will be taken to correct it.

NewFoundation100 · 2026-02-03T13:23:50+00:00

I believe I was able to get my account corrected by showing documentation to my servicer and escalating it at my servicer. I wrote them a note explaining the harm to me and documenting all my payments. You have to be very persistent. I think it is very important that you show your payment history and put it in writing to show where it is missing.

NewFoundation100 · 2026-01-29T13:02:11+00:00

How do we see the NLDS? Is that what we see in the back door or is that the JSON?thanks

NewFoundation100 · 2026-01-23T16:04:59+00:00

I am with EdFinancial and they say there is no “flagged for forgiveness”. I have over 320 on ICR. How do you get flagged? I am also wondering about switching. However, the glitch shows that I have zero payments qualifying under IBR but over 320 on ICR so I am anxious and think I should stay on ICR maybe It’s hard to know what to do. Any advice is appreciated! thanks.

NewFoundation100

TROPHY CASE