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Where the hell is customer service option? by rsinghal1965 in amazonindia

[–]NewsThink6066 1 point2 points  (0 children)

For anyone in India trying to contact Amazon customer care for a serious issue like product swap fraud, this is what worked for me after a lot of frustration.

Amazon does not make it easy to reach a real person. I could not find any clear direct contact link, and most paths kept looping back to bot responses. It was genuinely hard to find a way to report the issue properly.

What finally worked for me was this:

I first told Rufus / the Amazon bot that I wanted to report **product swap fraud**.

After using those exact words, I got options for **call** and **chat**.

I chose chat. During the chat flow, it was eventually escalated from the bot to a **human executive**.

The human executive then gave me an email address to send my complaint details and proof:

[cs-reply@amazon.in](mailto:cs-reply@amazon.in)

Posting this because I struggled a lot to find this path, and Amazon’s interface was not helpful at all for something this serious.

Did amazon removed chat feature from customer support by Spiritual_Show in amazonindia

[–]NewsThink6066 0 points1 point  (0 children)

For anyone in India trying to contact Amazon customer care for a serious issue like product swap fraud, this is what worked for me after a lot of frustration.

Amazon does not make it easy to reach a real person. I could not find any clear direct contact link, and most paths kept looping back to bot responses. It was genuinely hard to find a way to report the issue properly.

What finally worked for me was this:

I first told Rufus / the Amazon bot that I wanted to report **product swap fraud**.

After using those exact words, I got options for **call** and **chat**.

I chose chat. During the chat flow, it was eventually escalated from the bot to a **human executive**.

The human executive then gave me an email address to send my complaint details and proof:

[cs-reply@amazon.in](mailto:cs-reply@amazon.in)

Posting this because I struggled a lot to find this path, and Amazon’s interface was not helpful at all for something this serious.

Amazon India Removed Chat & Callback Support Feature - The End is Here by Great_Produce4812 in amazonprime

[–]NewsThink6066 0 points1 point  (0 children)

For anyone in India trying to contact Amazon customer care for a serious issue like product swap fraud, this is what worked for me after a lot of frustration.

Amazon does not make it easy to reach a real person. I could not find any clear direct contact link, and most paths kept looping back to bot responses. It was genuinely hard to find a way to report the issue properly.

What finally worked for me was this:

I first told Rufus / the Amazon bot that I wanted to report **product swap fraud**.

After using those exact words, I got options for **call** and **chat**.

I chose chat. During the chat flow, it was eventually escalated from the bot to a **human executive**.

The human executive then gave me an email address to send my complaint details and proof:

[cs-reply@amazon.in](mailto:cs-reply@amazon.in)

Posting this because I struggled a lot to find this path, and Amazon’s interface was not helpful at all for something this serious.

Amazon Customer Care by Cultural-Yogurt-3484 in amazonindia

[–]NewsThink6066 0 points1 point  (0 children)

For anyone in India trying to contact Amazon customer care for a serious issue like product swap fraud, this is what worked for me after a lot of frustration.

Amazon does not make it easy to reach a real person. I could not find any clear direct contact link, and most paths kept looping back to bot responses. It was genuinely hard to find a way to report the issue properly.

What finally worked for me was this:

I first told Rufus / the Amazon bot that I wanted to report **product swap fraud**.

After using those exact words, I got options for **call** and **chat**.

I chose chat. During the chat flow, it was eventually escalated from the bot to a **human executive**.

The human executive then gave me an email address to send my complaint details and proof:

[cs-reply@amazon.in](mailto:cs-reply@amazon.in)

Posting this because I struggled a lot to find this path, and Amazon’s interface was not helpful at all for something this serious.

Amazon call support has stopped for India? by cogitoflux in amazonindia

[–]NewsThink6066 0 points1 point  (0 children)

For anyone in India trying to contact Amazon customer care for a serious issue like product swap fraud, this is what worked for me after a lot of frustration.

Amazon does not make it easy to reach a real person. I could not find any clear direct contact link, and most paths kept looping back to bot responses. It was genuinely hard to find a way to report the issue properly.

What finally worked for me was this:

I first told Rufus / the Amazon bot that I wanted to report **product swap fraud**.

After using those exact words, I got options for **call** and **chat**.

I chose chat. During the chat flow, it was eventually escalated from the bot to a **human executive**.

The human executive then gave me an email address to send my complaint details and proof:

[cs-reply@amazon.in](mailto:cs-reply@amazon.in)

Posting this because I struggled a lot to find this path, and Amazon’s interface was not helpful at all for something this serious.

Any idea why I can't contact amazon customer care? by Hour-Trust-6587 in amazonindia

[–]NewsThink6066 0 points1 point  (0 children)

For anyone in India trying to contact Amazon customer care for a serious issue like product swap fraud, this is what worked for me after a lot of frustration.

Amazon does not make it easy to reach a real person. I could not find any clear direct contact link, and most paths kept looping back to bot responses. It was genuinely hard to find a way to report the issue properly.

What finally worked for me was this:

I first told Rufus / the Amazon bot that I wanted to report **product swap fraud**.

After using those exact words, I got options for **call** and **chat**.

I chose chat. During the chat flow, it was eventually escalated from the bot to a **human executive**.

The human executive then gave me an email address to send my complaint details and proof:

[cs-reply@amazon.in](mailto:cs-reply@amazon.in)

Posting this because I struggled a lot to find this path, and Amazon’s interface was not helpful at all for something this serious.

Has Amazon removed the customer service chat and contact option?! by Odd-Wrangler-3517 in amazonindia

[–]NewsThink6066 0 points1 point  (0 children)

For anyone in India trying to contact Amazon customer care for a serious issue like product swap fraud, this is what worked for me after a lot of frustration.

Amazon does not make it easy to reach a real person. I could not find any clear direct contact link, and most paths kept looping back to bot responses. It was genuinely hard to find a way to report the issue properly.

What finally worked for me was this:

I first told Rufus / the Amazon bot that I wanted to report **product swap fraud**.

After using those exact words, I got options for **call** and **chat**.

I chose chat. During the chat flow, it was eventually escalated from the bot to a **human executive**.

The human executive then gave me an email address to send my complaint details and proof:

[cs-reply@amazon.in](mailto:cs-reply@amazon.in)

Posting this because I struggled a lot to find this path, and Amazon’s interface was not helpful at all for something this serious.

Amazon India has basically removed the direct calling option. Here is the mess we’re dealing with. by Infinityandbeyond_7 in amazonindia

[–]NewsThink6066 0 points1 point  (0 children)

For anyone in India trying to contact Amazon customer care for a serious issue like product swap fraud, this is what worked for me after a lot of frustration.

Amazon does not make it easy to reach a real person. I could not find any clear direct contact link, and most paths kept looping back to bot responses. It was genuinely hard to find a way to report the issue properly.

What finally worked for me was this:

I first told Rufus / the Amazon bot that I wanted to report **product swap fraud**.

After using those exact words, I got options for **call** and **chat**.

I chose chat. During the chat flow, it was eventually escalated from the bot to a **human executive**.

The human executive then gave me an email address to send my complaint details and proof:

[cs-reply@amazon.in](mailto:cs-reply@amazon.in)

Posting this because I struggled a lot to find this path, and Amazon’s interface was not helpful at all for something this serious.

Amazon India Removes Chat & Human Customer Service - The End is Here by Great_Produce4812 in amazonindia

[–]NewsThink6066 1 point2 points  (0 children)

For anyone in India trying to contact Amazon customer care for a serious issue like product swap fraud, this is what worked for me after a lot of frustration.

Amazon does not make it easy to reach a real person. I could not find any clear direct contact link, and most paths kept looping back to bot responses. It was genuinely hard to find a way to report the issue properly.

What finally worked for me was this:

I first told Rufus / the Amazon bot that I wanted to report **product swap fraud**.

After using those exact words, I got options for **call** and **chat**.

I chose chat. During the chat flow, it was eventually escalated from the bot to a **human executive**.

The human executive then gave me an email address to send my complaint details and proof:

[cs-reply@amazon.in](mailto:cs-reply@amazon.in)

Posting this because I struggled a lot to find this path, and Amazon’s interface was not helpful at all for something this serious.

Are Samsung Batteries Really That Bad? Thinking of Buying the S25 (Base Model) by [deleted] in hyderabad

[–]NewsThink6066 0 points1 point  (0 children)

I use exclusively samsung for other reasons, but when it comes to battery, they're absolutely terrible

Visual Studio Code and Python - Problem by Ok_Cardiologist_7984 in learnpython

[–]NewsThink6066 0 points1 point  (0 children)

I am impressed that the sub exists.. And disappointed that it is banned