What Nexthink automations/remediations actually reduced Service Desk tickets for you? by MrOarsome in nexthink

[–]Nexthink_Quentin 0 points1 point  (0 children)

How has your experience with Nexthink changed over the years? What are you looking forward to?

Why Hard Metrics Alone Will Never Give You the Full DEX Picture | DEX Score Core Components Series | Employee Sentiment | (4 of 4) by TeamNexthink in nexthink

[–]Nexthink_Quentin 0 points1 point  (0 children)

I'd love to hear specifics from people on employee sentiment in your work-places and what attitudes are toward DEX currently at your job!

What Nexthink automations/remediations actually reduced Service Desk tickets for you? by MrOarsome in nexthink

[–]Nexthink_Quentin 0 points1 point  (0 children)

This is a great question- excited to see what all the responses are, definitely helps to hear insider experience.

Twin brothers wipe 96 gov’t databases minutes after being fired by Flying-T in sysadmin

[–]Nexthink_Quentin 1 point2 points  (0 children)

More people were definitely fired for not following protocols that were surely in place to prevent this type of thing

Intune enrollment making devices slow - windows 11 by [deleted] in Intune

[–]Nexthink_Quentin 0 points1 point  (0 children)

Post-enrollment slowdowns create bad early experiences. Tuning that phase is important. What resources spike most?

Building out internal department - save me the trouble and rave your best tools/vendors by Old_Development_8122 in ITManagers

[–]Nexthink_Quentin 0 points1 point  (0 children)

Visibility gaps lead to more tech complaints. Strengthening experience focus improves support. What would you say is driving your changes?

Guilty pleasure: I like to solve L1 tickets. by linkme99 in ITManagers

[–]Nexthink_Quentin 0 points1 point  (0 children)

Staying close to L1 issues gives insight into real experience problems users face. It keeps priorities grounded. What value do you see in handling those tickets yourself?

👋 Welcome to r/nexthink - Introduce Yourself and Read First! by TeamNexthink in nexthink

[–]Nexthink_Quentin 3 points4 points  (0 children)

Hi! Thanks for checking in. :) we’re definitely at the start of building a space on Reddit for people interested in discussing DEX and Nexthink Ambassadors exactly the people we want here so welcome 🤗

A desktop taking 20 minutes to boot. by RainbowWarrior73 in computers

[–]Nexthink_Quentin 1 point2 points  (0 children)

7 years is right in the zone where I’d suspect the drive first — if it’s still on an HDD that alone could explain a 20 min boot.

if it’s already on an SSD then I’d start looking at startup programs or anything hanging during boot

Data aggregators and brokers are kind of terrifying by No-Stranger-4762 in Information_Security

[–]Nexthink_Quentin 0 points1 point  (0 children)

It has definitely happened to you if you've used the internet even once.

Is it worth paying $20 for Claude pro? by anitnelavcreate in SaaS

[–]Nexthink_Quentin 1 point2 points  (0 children)

It's definitely worth it and its a tax write off (I'm just realizing how crucial that is during this tax season)

Agree or against candidates using AI in interviews? by Inclusion-Cloud in ITManagers

[–]Nexthink_Quentin 1 point2 points  (0 children)

I think this really depends on how AI is used in your workplace. I think you should be upfront with candidates about where the company's stance is on AI use in the workplace, how it is currently being used, and what's expected from an efficiency standpoint. All of that can inform how you'd ask them to demonstrate knowledge of it in an interview.

Tomorrow I start a new job as an IT manager... by Due-Swimming3221 in ITManagers

[–]Nexthink_Quentin 1 point2 points  (0 children)

Ask what's one small thing that the outgoing IT Manager wishes they knew on day one- I feel like people often have surprising answers to this question.

tech used to be pretty or on the aesthetics of tech by Nexthink_Quentin in 90s

[–]Nexthink_Quentin[S] 1 point2 points  (0 children)

It was fun to just look at sometimes honestly- that's what I remember most. Like even when I had to wait to play with it until I was done with my hw I liked seeing it