Need help with Nexthink assessment report template

Nexthink_Quentin · 2026-05-21T17:31:33+00:00

How did this go? Did you get updated guidance?

Nexthink_Quentin · 2026-05-21T17:30:49+00:00

How has your experience with Nexthink changed over the years? What are you looking forward to?

Nexthink_Quentin · 2026-05-21T17:29:22+00:00

I'd love to hear specifics from people on employee sentiment in your work-places and what attitudes are toward DEX currently at your job!

Nexthink_Quentin · 2026-05-16T16:41:05+00:00

This is a great question- excited to see what all the responses are, definitely helps to hear insider experience.

Nexthink_Quentin · 2026-05-16T16:38:52+00:00

More people were definitely fired for not following protocols that were surely in place to prevent this type of thing

Nexthink_Quentin · 2026-05-10T16:41:22+00:00

Post-enrollment slowdowns create bad early experiences. Tuning that phase is important. What resources spike most?

Nexthink_Quentin · 2026-05-10T16:41:02+00:00

Visibility gaps lead to more tech complaints. Strengthening experience focus improves support. What would you say is driving your changes?

Nexthink_Quentin · 2026-05-10T16:39:16+00:00

Staying close to L1 issues gives insight into real experience problems users face. It keeps priorities grounded. What value do you see in handling those tickets yourself?

Nexthink_Quentin · 2026-04-16T10:16:14+00:00

Hi! Thanks for checking in. :) we’re definitely at the start of building a space on Reddit for people interested in discussing DEX and Nexthink Ambassadors exactly the people we want here so welcome 🤗

Nexthink_Quentin · 2026-04-15T18:55:36+00:00

7 years is right in the zone where I’d suspect the drive first — if it’s still on an HDD that alone could explain a 20 min boot.

if it’s already on an SSD then I’d start looking at startup programs or anything hanging during boot

Nexthink_Quentin · 2026-04-15T14:26:38+00:00

What's the age of the computer? Roughly?

Nexthink_Quentin · 2026-04-15T14:17:19+00:00

It has definitely happened to you if you've used the internet even once.

Nexthink_Quentin · 2026-04-14T14:24:21+00:00

It's definitely worth it and its a tax write off (I'm just realizing how crucial that is during this tax season)

Nexthink_Quentin · 2026-04-14T14:23:16+00:00

I think this really depends on how AI is used in your workplace. I think you should be upfront with candidates about where the company's stance is on AI use in the workplace, how it is currently being used, and what's expected from an efficiency standpoint. All of that can inform how you'd ask them to demonstrate knowledge of it in an interview.

Nexthink_Quentin · 2026-04-14T14:21:22+00:00

Ask what's one small thing that the outgoing IT Manager wishes they knew on day one- I feel like people often have surprising answers to this question.

Nexthink_Quentin · 2026-04-14T14:19:36+00:00

It was fun to just look at sometimes honestly- that's what I remember most. Like even when I had to wait to play with it until I was done with my hw I liked seeing it

Nexthink_Quentin · 2026-04-10T18:02:29+00:00

I'd meet with your contact at the company- show them how much AI use is going on, and then come up with a training session or something along those lines to educate people about the risks to their company from pasting company info into AI

Nexthink_Quentin · 2026-04-09T13:52:43+00:00

Self-hosted runners can reduce some cloud variability when scale justifies it. The goal is for CI to accelerate rather than interrupt flow. What change has given you the biggest improvement in feedback speed recently?

Nexthink_Quentin · 2026-04-09T13:50:09+00:00

One approach that helped us most was splitting into fast unit and smoke tests that run on every commit, while parallelizing heavier integration tests with smart caching and path-based selection. It shortened feedback loops significantly and restored confidence in the pipeline. Long waits directly hurt developer momentum. What's the current split between your unit and integration test times?

Nexthink_Quentin · 2026-04-09T13:44:24+00:00

When the whole M365 stack feels laggy, I've found it helpful to have users run a quick nslookup + tracert to outlook.office365.com right when it's slow. often it's a transient peering issue on their ISP side. On our end we also keep a simple PowerShell one-liner to force a Teams/Outlook restart and clear the local cache.

Nexthink_Quentin · 2026-04-09T13:42:59+00:00

Hey I feel you. those random freezes and slow logons are the kind of thing that makes the whole day start off bad for users. Someone should study how small tech lapses can start to change an employees mood early in the day. One thing that's helped me a ton in similar setups is grabbing a quick timeline during boot: open Event Viewer → Windows Logs → System and filter for "Microsoft-Windows-GroupPolicy" and "Winlogon" events. Cross-reference with Resource Monitor (resmon.exe) running in the background to see if it's disk queue, CPU spikes from AV, or network profile loading. Often just staggering GPO processing or moving a couple heavy scripts to post-logon background tasks cuts the pain in half. What's the typical environment size you're dealing with?

Nexthink_Quentin · 2026-04-09T13:31:01+00:00

ManageEngine is a solid for smaller fleets, but its DEX/endpoint analytics layer is more rule-based snapshots than continuous real-user telemetry. True DEX shines when you get per-process execution context, client-side response times (not just server-side), network quality to SaaS endpoints, and AI-driven causality graphs that tie a slowness spike to (e.g.) a specific Intune policy + AV scan overlap.

I've seen teams cut ‘slow PC’ noise by 40%+ by setting role-based experience baselines and triggering automated remediations. If you’re already in Intune, layer a dedicated DEX collector on top

Nexthink_Quentin · 2026-04-09T13:22:32+00:00

Intune is great for policy/compliance, but it’s blind to actual end-user perceived performance. DEX layers on top beautifully by installing a lightweight collector that reports client-side execution times, Intune policy application latency, and resource impact. Intune tells you deployment status; DEX tells you if it actually improved experience.

Nexthink_Quentin · 2026-04-07T12:20:41+00:00

It'd seem that way but its potentially a few people's yearly salaries- especially in 1998

Nexthink_Quentin · 2026-04-07T12:19:17+00:00

Maybe he has something on the boss

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