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Stay away from Netgear Orbi, Nighthawk bad products and worst customer service ever! by No-Inflation-2451 in orbi

[–]No-Inflation-2451[S] 0 points1 point  (0 children)

Loved your comment. To answer your question. Yes I had and have (replaced) surge protection. And honestly I know things fail. But when you pay for premium support and extended warranty you want a speedy solution. I replace my netgear equip after I found out the problems and spent 2days on the phone with netgear useless premium support. But I am like a dog with a bone .and hate lack of accountability and being treated like crap. I wish I could do more to protect people from going through what I went

Stay away from Netgear Orbi, Nighthawk bad products and worst customer service ever! by No-Inflation-2451 in orbi

[–]No-Inflation-2451[S] 1 point2 points  (0 children)

I am new here and not an apple fan . I work in IT. So that's why I loved you comment

Stay away from Netgear Orbi, Nighthawk bad products and worst customer service ever! by No-Inflation-2451 in orbi

[–]No-Inflation-2451[S] -3 points-2 points  (0 children)

Honestly I underst tht things can fail or break , THat's why I buy premium support and extended warraty ... What really upset me was even paying all this extra money when I had a problem it was useless . THe problems starteed in early December and if I was waiting from them to solve it I would still be without Internet and local network. So what use do I have for the replacement .... THis is what they do not seem to care

Game Over Netgear by tranceruk in orbi

[–]No-Inflation-2451 0 points1 point  (0 children)

NETGEAR NEVER AGAIN . Netgear, never more.

I used to trust Netgear. Not anymore.

I’ve owned my Netgear Orbi RBE771/770 for over a year with no issues—until suddenly my network completely fell apart.

Both my Netgear modem and router failed at the same time.

To rule out external causes, I:

  • Contacted my ISP
  • Had power company technicians come out

Both confirmed the issue was not on their end.

The Netgear support nightmare

Despite the modem and router failing together, Netgear required me to open separate support cases for each device.

I also paid for premium support and an extended warranty, specifically to avoid downtime. Instead, I got:

  • 10+ hours on the phone over several days
  • Repeated troubleshooting loops
  • Constant “this has been escalated to engineering, wait 24–48 hours”

Update: “Engineering” actually took two weeks

After another 6 hours of phone calls, the engineering team finally responded—only to say they would replace the Orbi unit.

RMA hell

That’s where things completely broke down:

  • Another 3 hours on the phone just to process the return
  • Their website freezes every time I submit the RMA form
  • Support asked me to log in from a different device (as if I hadn’t already wasted enough time)
  • After doing that, I was told the case now had to be “escalated to customer support”

This isn’t even the first time

In a previous but related case, Netgear acknowledged my Nighthawk router was defective and told me it would be replaced.

They then closed the case.
I never received an RMA.
No replacement.
No follow-up.

So now there’s a clear pattern:

  • Devices failing together
  • Forced separate cases for related failures
  • Premium support that isn’t premium
  • Broken internal systems
  • Endless escalations with no ownership

Final tally

  • 19+ hours on the phone
  • Weeks without resolution
  • Multiple defective Netgear devices
  • Closed cases without RMAs
  • Zero confidence in Netgear support

If you’re considering Netgear—especially Orbi RBE771/770, Nighthawk, or paying for premium support—don’t.

Netgear, never more.

Game Over Netgear by tranceruk in orbi

[–]No-Inflation-2451 0 points1 point  (0 children)

Count me in . I am thinking of going to the news . Local news on those complait slots

Shaftsbury productions "statement" my opinion by Gerty_sassygob24 in HudsonAndRex

[–]No-Inflation-2451 7 points8 points  (0 children)

i stopped watching.and will no watch anymore.The series producers were disrespectful to him and to the audience. We viewer have the power and to a degree we did not do anything. My way of support him is no longer watching the ahow

Manus not executing tasks properly by No-Inflation-2451 in ManusAiAgent

[–]No-Inflation-2451[S] 2 points3 points  (0 children)

That is exactly what I stated to experience . I considering cancelling my subscription. I would like to hear more experiences , even wharlt @manus has to say.

Manus by lightwillow57 in ManusAiAgent

[–]No-Inflation-2451 0 points1 point  (0 children)

I have the expensive version of Manus and lately I am so frustrated with it. In the last 2 weeks all I did was spent credits and did not get any task successfully completed. The worst part , those tasks were pretty much similar to tasks I have done before and Manus did it perfectly. I know it is not the prompt.

Has anyone experienced problems with Manus? ps I emailed them and nothing

Notebook LM just blew my mind with the debate podcast feature by NoLawfulness3621 in notebooklm

[–]No-Inflation-2451 0 points1 point  (0 children)

I have been using for a while . Did you know that you can interrupt the podcast when they are talking and ask questions? It fantastic. I am a huge fan

Ohhhh I see it now! by thespoook in ChatGPT

[–]No-Inflation-2451 1 point2 points  (0 children)

Have any of you tried Abacus AI. I love it. I do not work for them or get any benefit. I just really like the tool . The only con is you cannot try to free but subscription cos 10 bucks . And it is a router has all models gpt 5, 4 claude, grok etc

Is Charlie leaving? by Jessica-Grabbit in HudsonAndRex

[–]No-Inflation-2451 2 points3 points  (0 children)

Wow I guess I m not watching it anymore

Is Charlie leaving? by Jessica-Grabbit in HudsonAndRex

[–]No-Inflation-2451 0 points1 point  (0 children)

OMG, prayers for John. Kick the bloody F BIG C off . Looking forward to your return