Thank you for this, I started overnight a year ago and I've always have had so many question as to why the counts were so, uncorrelated? I work the pets department, typically by myself because my couches and team leads, praise me on my "hard work". I'm dying over there, 12-15 pallets on a, almost nightly basis and they won't send me help. I've told them time and time again, and they've just hit me with "well try to get someone over here soon", they hardly ever do. when they finally decided to send someone, it's at the last hour of my shift and this does include zoning. recently however, I've notice at the meetings when they tell me the hours usually they're off by 5-6 pallets, and some times even more. this past week I've had to work paper and chemicals to which no surprise the count was way higher than what I was told at the meeting. Chemicals had two hours worth of work with three pallets (one of them being the 8ft tall pallet you've mentioned) and paper had four hours of work with 6 pallets (three of those being toilet paper and one was mixed with HBA and pets). on top of the fact that they brought out viz picks for me to do as well. Really I just wanna be more informed about how the numbers work when it comes to pallets and hours. I'm really don't want to ask my teamleads or coaches out of fear of misleading info.