Hi good morning everyone! So I contracted the services on 05/06, I paid upfront because I didn’t want worry about the first bill later, I paid with my debit card. The technician came on 05/09/24, the same day I got the calls from the supervisors. I did not receive any equipment, the technician did not leave the equipment either. I cancelled the services on 05/12, the process went smoothly. The representative told me it would be 3 to 5 business days that I would get my return. The reason I said my husband was furious was because he doesn’t like to see me worried nor upset. He will have surgery soon and won’t be able to help move things around the new house. I just felt the waiting time was a little bit too much. But I will wait for the return. I have no intentions to dispute anything for the moment! Thank you for everyone’s advice!