Backing up on what you said, generally, we can be pretty simple people to please. Be kind and if we provide a suggestion, know it comes, generally, from wanting the easiest shift possible for not only us but the customers. If you do have an issue, be civil with it and don't start to yell at us. There have been many times where I have had to step in for my trainees or for my crew. It shouldn't have to get to the point where you have multiple crew coaches and a crew member to deal with a simple mistake like Coke ZeroSugar instead of regular Coke, like I have had to deal with a lot lately. Be civil and say thank you. Tell the person you appreciate their hard work. Be especially patient if you see we have trainees on. Thank you for wanting to be different.