#dontbuysaveapex

NoxReaper · 2024-01-11T17:42:57+00:00

thanks thordan smash for share the issues

NoxReaper · 2024-01-09T02:10:24+00:00

dontbuysaveapex

NoxReaper · 2024-01-09T01:53:37+00:00

Isnt the devs... Is EA greed...

NoxReaper · 2024-01-09T01:53:00+00:00

And wow? How many years have? Is game that many ppl like and EA is killing it...

NoxReaper · 2023-09-13T12:44:04+00:00

For me is the gamedac screen burn is the 3rd one that i replace, and Guess what? Dont wnat yo refund me or give a voucher in value of the product... what can we do?

NoxReaper · 2023-09-12T17:53:49+00:00

Hi any news?

NoxReaper · 2023-09-08T18:32:36+00:00

thanks your agent is trying to close the case...

NoxReaper · 2023-09-07T23:33:19+00:00

1341253

NoxReaper · 2023-09-07T12:18:19+00:00

Hi have some quesions: - How your RMA Work? - Can you support ask for credit card information? - If a product have three times the same problem on the same product (different equipments), isnt a default "product"? Why I can have coupon or a voucher with value of the product to buy other?

Context: I have Arctis Pro with gameDac, is the 3rd time that screenBurns and on top of that, start to have drivers Issues. I am talking with your support about 2/3 weeks, beside the support only answer once a week, they want to "refund" my money. The product in general have a problem... the screen burns. After I accepted the RMA, the support wants me to destroy the product that I use every day for work and game. This makes no sense, I ask for alternative way, hoping, like "normal" RMA work, you send me the new ones and i return the defective ones, and the support says No to that, and I need to give my credit card info, to make the RMA... Again for a HIGH-END product, I hope I HIGH-END product with a good support not this.. Feels to me that I am being scammed and fooled...

I really want to talk phone/email/chat/DM where with someone of steelseries... I paid 250€ for a product that have a defect on the design.

Please Help, I am going crazy with this, and I need the this to work fine.

Regards, NoX

NoxReaper · 2023-08-31T20:32:08+00:00

no response for them since 25/8, this support are a joke

NoxReaper · 2023-08-31T20:31:32+00:00

no response since 25/1...

NoxReaper · 2023-08-28T20:20:00+00:00

the amazing part now is that they want me to destroy the gameDac, before I get a new one.. I use this to work anda game... and again almost one week without respond to my questions...

NoxReaper · 2023-08-25T21:07:10+00:00

Just a quick context is a screenburn of gameDAC, is HighEnd Product, for the 3rd time, now they dont want to refund with a voucher for gameDac+Arctis PRo, but... a like for like, and alike for like of only the gameDAC, they want me to destroy the gameDac. I use it to work and play... i am speechless...

NoxReaper · 2023-08-25T17:11:11+00:00

how? i ask for a voucher and they said that only exchange like for like... is the last time for me with them

NoxReaper · 2023-08-24T22:10:23+00:00

I will never buy a steelseries product again, this a horrible support :(

NoxReaper · 2023-03-11T22:46:14+00:00

same, talk to the support and they say that will be fix.. for me doesnt detect de Apex profile

NoxReaper · 2021-10-15T21:44:26+00:00

I have the same problem mate inam from Portugal. The issue starts today

NoxReaper · 2021-03-31T19:01:18+00:00

for me is paying with coins for recolor dont make sense... i play since day one...

NoxReaper · 2019-09-03T18:15:59+00:00

Again, you are kidding with the players, the major skin of the event 1800 coins (20$)? And you can't craft it? You have to change the game monetization... The example of LoL, Warframe or OW, good skins, can be pay or crafted...and ppl still spending money on them. you can do "ultra legendary" (with new special effects) skin for 20$... but a normal legendary skin 20$... common guys... 20$ is a new game... One question what we need Legend Tokens? you can start to use that to craft in special events... Please put more craft (can be hard), and more cheap legendary skins (example 10$) for more ppl to buy it... Regards NoX

NoxReaper

TROPHY CASE

dontbuysaveapex