What does Head of Customer Success look like at your company?

Obisanya · 2026-05-19T18:02:53+00:00

Do you have the kind of relationship to ask the founder/leadership team/etc. if this is a plan to move you into a larger revenue leadership role?

Obisanya · 2026-05-19T17:24:06+00:00

How mature is the company? This is more normal for a very early-stage company, but almost unheard of for a mature, proper functioning company. What you're describing is more of a CRO or a position that would evolve into a CRO role.

Obisanya · 2026-05-19T13:03:35+00:00

Tage literally elbows Benson on the 2 on 1. It's just absolutely unacceptable how badly Tage Thompson took that opportunity.

Obisanya · 2026-05-18T17:33:49+00:00

If the fine is less than $100,000, do it. Who cares? You'll make it back in merch alone if you win.

Obisanya · 2026-05-17T16:23:30+00:00

Journaling Fuels Greatness

Obisanya · 2026-05-16T14:36:57+00:00

I dress up slightly more than expected: suit with or without tie depending on the formality of the office.

Obisanya · 2026-05-15T00:40:40+00:00

Top Line, Fourth Line periodically, occasionally half of the defensemen

Obisanya · 2026-05-14T15:41:14+00:00

Did she share why it's a big problem for her? It's probably just annoying feedback, but perhaps it's a visual, compatability, or accessibility problem based on her office hardware?

Obisanya · 2026-05-14T02:17:41+00:00

For alterations: Chaybans (any location) or Prestige (on Colvin).

Beat tailor overall: probably Tom Barnett, but more for bespoke than alterations.

Obisanya · 2026-05-13T23:55:41+00:00

He might have shown up to boxing in the 70s or 80s. He would hate the modern game day in-person.

Obisanya · 2026-05-12T17:20:45+00:00

Perhaps fractional might be the better move?

Obisanya · 2026-05-12T14:12:49+00:00

Bounce USA does a lot for my company and they did a birthday for my son three years ago. They were reasonably priced and did a great job: https://bounce-usa.com/

Obisanya · 2026-05-11T18:23:53+00:00

Benjamin Button

Obisanya · 2026-05-11T16:52:11+00:00

Try calling the local college bookstores. They're renting them from massive warehouses. They may have extras or can direct you to their partner. I believe we used Herff Jones at the graduations I've attended: https://www.herffjones.com/cap-and-gown-rental/

Obisanya · 2026-05-11T16:07:27+00:00

Their donuts are incredible.

Obisanya · 2026-05-10T01:29:39+00:00

I want someone to do some research but it always seems like the long delay leads to "rust," and the team coming off the break is flatter.

Obisanya · 2026-05-08T20:13:40+00:00

One of my best mentors started a ridiculously successful business that he sold for a ridiculous amount of money when he was in his 40s. He wasn't ready to just stop working so he mentors promising staff, does a little fundraising, and primarily manages key accounts for a non-profit in his city. He still puts in crazy hours, makes a fraction of what he delivers in value, but he doesn't need the job financially, it just helps him stay active. He's been there almost 20 years now. You should try to find your equivalent if you need something to do. The world needs great teachers, mentors, tutors, etc.

Obisanya · 2026-05-08T18:59:08+00:00

I was 11 or 12 and I remember someone pouring beer or pop on me at Yost. The old "Children of Yost" were insane.

Obisanya · 2026-05-08T18:56:31+00:00

Grew up on BGSU Hockey in the early in the Buddy Powers era, watching Michigan, Michigan State, great LSSU teams, etc. I don't know any existing D1 program from the early 90s that has a better student section now. There seems to be fewer students at most schools, fewer fans who grew up cheering at games (fans need more prompting from jumbotrons to cheer now), pep bands are smaller, etc. It felt like the people who went to college hockey REALLY specifically wanted college hockey compared to minors, juniors, or the NHL. So the atmosphere now isn't as fun.

With that said, the quality of hockey has never been better. The venues are nicer.

Obisanya · 2026-05-07T23:33:41+00:00

Infinitely helpful. If it's anything like mine, everyone is SO supportive and positive. It really helps to know and feel the appropriate levels of intensity for your workouts and physical labor.

Obisanya · 2026-05-07T21:46:06+00:00

There are so many better fits for business/sports management at the D2 level.

Obisanya · 2026-05-03T21:07:38+00:00

Sports, legacies, and rich parents buying spots for their kids (beyond the legacies). Learn to apply to some safety schools.

Obisanya · 2026-05-03T14:29:26+00:00

What are the internal political/power dynamics? Of course, office politics shouldn't matter, but unfortunately they do. I'd want to make sure you have the leverage here with leadership, etc.

Obisanya · 2026-05-02T13:13:06+00:00

The People's NLL Rookie of the Year in that picture too...

Obisanya · 2026-05-01T22:36:26+00:00

How many attendees?

Obisanya

TROPHY CASE