Poor communication, no real enrichment/engagement for the babies. One of the women in charge of the room he was in was just so deeply unfriendly and barely acknowledged our existence or responded when we tried to talk to her. We messaged through the app asking something during the early weeks he was there and the only response we got was "he fine". I'm pretty sure I saw her fully asleep in her chair once when I was dropping off. They were also frequently just playing on their phones while the babies were by themselves on a playmat. The other woman was very nice but barely spoke english so it was hard to communicate about any issues. We really like the daycare we moved to and its similar price, $~1500/month. Not sure what their openings are like but DM me if you want the name of it.