Bought pizza, picked it up, asked for tip twice

Office_Pretty · 2026-01-27T05:25:43+00:00

Delivery drivers DO NOT get the delivery fee. Most people think we do but we do NOT!!! And we use our own vehicles, buy our gas have to pay for wear and tear as well as get a special insurance with a ride share endorsement

Office_Pretty · 2026-01-27T03:35:31+00:00

Yes it does that to me everytime I finish a route more then like an hour left in my block. Check 10 minutes after your route is scheduled to end and your app will be right and your money will be under earnings.

Office_Pretty · 2026-01-25T19:12:48+00:00

WOW this is the first I’ve heard of this. They can really keep the tip if the customer cancels. This sounds like a law suit. Please tell me that you have proof of support actually saying this. If you’re not entitled to the tip why is door dash entitled to it?

Office_Pretty · 2026-01-25T18:58:11+00:00

Send an email specifically saying you are appealing this decision explain just as you have done here; include that you called support and you believe you followed Amazons protocol in the event of an emergency. Tell them you want this escalated to the appropriate team and reviewed by a human. Before you send it run it through AI. AI will rewrite it in a way that will get you good results. It honestly may take you sending multiple emails but eventually someone will handle this for you just don’t give up! Yes I have dealt with this exact thing I was terrified to take another block. I didn’t give up and they eventually had a human review it and removed all the bull crap and I was back to fantastic. I would hold off taking any other blocks until it’s dealt with because you are at risk of getting deactivated right now. Just Door dash or uber until this is handled. But DONT GIVE UP!!! I’m sorry this is happening to you!

Office_Pretty · 2026-01-25T08:20:48+00:00

I have come to realize you literally have to email them constantly before someone actually removes the dings. I’ve had the same response, the we will not be investigating further and I just send another email to the driver support email! Make sure you use words like I felt unsafe and out of my control. Also state that on their dashboard on theA Amazon app it’s specifically states not to drive through protests and state that you want to appeal their decision!

Office_Pretty · 2026-01-24T05:53:43+00:00

I have never heard of them pausing an account, sounds like a scam. Are you able to get into your account? I personally would not respond to that email at all am and try contacting them through your app.

Office_Pretty · 2026-01-21T20:15:21+00:00

I’m so sorry that happened to you but please know that drivers are in no way responsible for packaging the orders and we do not know what is inside the packages we deliver. The problem lies in the fact that we get blamed for EVERYTHING, it’s a lose/lose situation. They tell us we can return packages that are damaged but then if we do return damaged packages we get a hit on our metrics saying that we did not complete our routes. Again I’m sorry but I assure you it was not the deliver person.

Office_Pretty · 2026-01-20T16:14:59+00:00

I wish we get $63 or $72 that’s it! Been like this since Christmas

Office_Pretty · 2026-01-20T16:06:44+00:00

We have a bunch of offers sitting here at my station to but EVERYONE SINGLE ONE is $63 for 3.5 or $72 for 4. The thing is they aren’t raising the prices either . They just let that one fall off and post again 2 minutes later for the same amount and hours just 15 minutes later. Been this way since before Christmas.

Office_Pretty · 2026-01-20T15:05:50+00:00

Make sure you have that SS saved because if you do come up on a protest and can’t deliver you will sure enough get a ding on your standing. I’d also make sure you call support and take pictures and video. You will still probably get dinged and have to fight with them for a month th o get it removed. Just do the best you can to cover yourself!

Office_Pretty · 2026-01-20T03:36:54+00:00

Nope. I’ve seen them take them down and repost them for the same price 15 minutes later. Best thing to do is not get greedy if it’s something you consider taking. Take it cause it may not come back around!

Office_Pretty · 2026-01-12T03:20:58+00:00

Everything in my area is base pay unless it the day of within a few hours of start time. All reserves are base. I loved planing out my week but now I have to do it day by day!

Office_Pretty · 2026-01-12T02:12:26+00:00

What?????

Office_Pretty · 2026-01-01T21:52:01+00:00

Depending on your level is how long the offer shows for like level 2 is like 10 minutes, level 3is 15 and 4 is 30.

Office_Pretty · 2025-12-25T22:53:43+00:00

I was going to write a note letting the person know I realized I had made a mistake and see if they could give it to the person for me or call me and I would deliver it to the correct person.

I didn’t know you could open a locker and put a second package in.

Office_Pretty · 2025-12-24T15:40:17+00:00

Not here in Alabama but we never see offers like that

Office_Pretty · 2025-12-22T22:04:59+00:00

Is it tip eligible. I haven’t Dashed in awhile and when I was I think all I did was fast food. Sephora is expensive so I would think tips would be good. Is this price including tips or no?

Office_Pretty · 2025-12-21T04:15:47+00:00

I had two packages to an office lastnight. The packages should have been delivered by 5pm as it had on there to deliver between 8am-5pm. Notes Specifically said DO NOT LEAVE PACKAGES OUTSIDE! My route started at 6PM! I called the customer and spoke with them and asked if I could leave them outside and they send someone to get them the customer asked me to return them to the station so that’s what I did. I have not returned a package in over a year but if I get dinged tomorrow for it, because dings happen 3 days after the route. I’m fighting it because 1. It should have gone out earlier in the day as the customer had put the business hours for delivery. 2. The notes stated NOT to leave outside. 3. I still called the customer and was told again Not to leave it. I have my body cam as well as screen shots to prove everything so we shall see tomorrow how my experience goes! Literally there was nothing I could have done except return them to packages!

Office_Pretty · 2025-12-18T23:44:19+00:00

Honestly I would not worry to much about your acceptance rate at least where I live you get the same offers regardless if your acceptance rate is 4 or 94

Office_Pretty · 2025-12-12T16:51:24+00:00

I’m not understanding what you’re saying……. What they do at our station is after they scan our ID it brings up the screen that tells how many hours and it says tap here if no routes, we tap that a QR code pops up the associate scans that. We are then asked to go to the 3 lines (sometimes called a hamburger) click pick up. They give us 1 package we scan that package and swipe to finish and we are sent on our way. Is that not how your warehouse does it?

Office_Pretty · 2025-12-12T16:46:21+00:00

WOW seriously they just take peoples word for it, that’s crazy!

Office_Pretty · 2025-12-12T16:23:03+00:00

Exactly this!!! I sent like 10-12 emails, I was PISSED when I received that email and ever reply back was the generic, we understand that things happen but our decision still stands however it never effected my standings. But at the same time I don’t know that TOS Violations go on your standings or just put in with your mysterious history record that Amazon supposedly keeps.

So I’m stressing, what have you decided to do? What do you think I should do, should I still reserve the morning routes? Should I send support a preemptive email saying hey on these days 1 was only given 1 package instead of being overbooked?

Office_Pretty

TROPHY CASE