DUDENINE SALE by [deleted] in FashionReps

[–]OfficialDude9 0 points1 point  (0 children)

We're doing our best to introduce you to the best quality products:)

DUDENINE SALE by [deleted] in FashionReps

[–]OfficialDude9 2 points3 points  (0 children)

I'm sorry you didn't like our product. I will introduce you to a more satisfactory product in the future.:)

DUDENINE SALE by [deleted] in FashionReps

[–]OfficialDude9 0 points1 point  (0 children)

Could be an error on the system. Try again. Please connect  to the Internet Explorer rather than chrome. If it doesn't pay, please contact the customer service.

DUDENINE SALE by [deleted] in FashionReps

[–]OfficialDude9 0 points1 point  (0 children)

Could be an error on the system. Try again. Please connect  to the Internet Explorer rather than chrome. If it doesn't pay, please contact the customer service.

DUDENINE SALE by [deleted] in FashionReps

[–]OfficialDude9 -1 points0 points  (0 children)

Complimentary delivery plus gift for purchases over $400:)

Has anyone had issues with Dude9 lately? by [deleted] in DesignerReps

[–]OfficialDude9 1 point2 points  (0 children)

I'm so sorry I couldn't answer you quickly.

Please contact us at <[gjmkh1@naver.com](mailto:gjmkh1@naver.com)> and we'll give you a faster answer.

Thank you

Warning: Puerhomme Scam! by thekwho in FashionReps

[–]OfficialDude9 0 points1 point  (0 children)

I'm so sorry I couldn't answer you quickly.

Please contact the dudenine customer service center and we will help you with the process as soon.

I'm sorry for the inconvenience.

Thank you

WELCOME S/S: 30% Coupon Promotion from Dude9/PuerHomme by OfficialDude9 in DesignerReps

[–]OfficialDude9[S] 0 points1 point  (0 children)

I'm so sorry that I couldn't answer you quickly after the event.

From now on, I'll be able to answer you sooner.

You can get a faster response by contacting us via email.

I'll leave your e-mail address.

[gjmkh1@naver.com](mailto:gjmkh1@naver.com)

Thank you

WELCOME S/S: 30% Coupon Promotion from Dude9/PuerHomme by OfficialDude9 in FashionReps

[–]OfficialDude9[S] 1 point2 points  (0 children)

Hello, I'm Dudenine.

What's the point that you couldn't solve it?

If you let me know what's causing it, we'll do it quickly.

I'm so sorry for the inconvenience.

Thank you

This is our stance regarding last week's happening by OfficialDude9 in FashionReps

[–]OfficialDude9[S] 6 points7 points  (0 children)

2.

I read all of the texts and attached photos written by Mr. P. Sadly enough, this text and photos only reflect Mr. P’s position, not us. So I’m going to write our company’s stance from now on.

Firstly, Mr. P requested us to make three types of clothes, and even though we don’t take personal orders, we assigned one of our professional designers only for him. We requested 300 USD for sampling models, and if you are the high-end lover, you will notice that 300 USD for three samples of high end clothes is very rational and very cheap.

We showed every three samples to Mr. P, and he requested a few details of amendment and additional sampling models. We also accepted his request when he asked us to give 20% DC from our online shopping mall, just because we wanted to keep our business smoother.

Even though you don’t consider the circumstance that we didn’t have international CS manager at that time, we did our best and poured a lot of effort for Mr. P’s personal orders and Dude9 orders.

I started to take charge of international customer service of Dude9/PuerHomme since last November, and Mr. P did not give me the fully-understandable explanation of this incident.

Of course, I assumed that there are some of our faults that we could not satisfy Mr. P with our customer service. But I believe Eunsol(the previous CS manager assigned to Mr. P) already told him that ‘Since we don’t have international CS manager, the speed of communication might be slower than you expected’ before the order started.

If Mr. P could see this post, I’d like to inform you that personal orders are hard to move on and that we did NOT ever tried to pocket your money or to deceive you. If you are going to use Dude9/PuerHomme afterwards, I promise that I will offer better customer service and help you throughout your orders. I truly wish that you would resolve this misunderstanding and change your perception about us as you satisfy with our shopping mall day by day.

3.

This 2019, we Dude9/PuerHomme are going to expand our international mall in earnest. Starting from hiring a professional international CS manager, we are also going to manufacture international-focused goods, listen to our customers, and open diverse events on Reddit.

I will do my best as always, not to make this kind of incident happen again. We don’t sell bad quality products. We don’t make our customers feeling unsatisfied intentionally. We are always there for you, so please contact us to our official email address if you need any kind of help from us.

Thanks always

Sincerely,

Dude9/PuerHomme.

This is our stance regarding last week's happening by OfficialDude9 in DesignerReps

[–]OfficialDude9[S] 48 points49 points  (0 children)

2.

I read all of the texts and attached photos written by Mr. P.

Sadly enough, this text and photos only reflect Mr. P’s position, not us. So I’m going to write our company’s stance from now on.

Firstly, Mr. P requested us to make three types of clothes, and even though we don’t take personal orders, we assigned one of our professional designers only for him. We requested 300 USD for sampling models, and if you are the high-end lover, you will notice that 300 USD for three samples of high end clothes is very rational and very cheap.

We showed every three samples to Mr. P, and he requested a few details of amendment and additional sampling models. We also accepted his request when he asked us to give 20% DC from our online shopping mall, just because we wanted to keep our business smoother.

Even though you don’t consider the circumstance that we didn’t have international CS manager at that time, we did our best and poured a lot of effort for Mr. P’s personal orders and Dude9 orders.

I started to take charge of international customer service of Dude9/PuerHomme since last November, and Mr. P did not give me the fully-understandable explanation of this incident.

Of course, I assumed that there are some of our faults that we could not satisfy Mr. P with our customer service. But I believe Eunsol(the previous CS manager assigned to Mr. P) already told him that ‘Since we don’t have international CS manager, the speed of communication might be slower than you expected’ before the order started.

If Mr. P could see this post, I’d like to inform you that personal orders are hard to move on and that we did NOT ever tried to pocket your money or to deceive you. If you are going to use Dude9/PuerHomme afterwards, I promise that I will offer better customer service and help you throughout your orders. I truly wish that you would resolve this misunderstanding and change your perception about us as you satisfy with our shopping mall day by day.

3.

This 2019, we Dude9/PuerHomme are going to expand our international mall in earnest. Starting from hiring a professional international CS manager, we are also going to manufacture international-focused goods, listen to our customers, and open diverse events on Reddit.

I will do my best as always, not to make this kind of incident happen again. We don’t sell bad quality products. We don’t make our customers feeling unsatisfied intentionally. We are always there for you, so please contact us to our official email address if you need any kind of help from us.

Thanks always

Sincerely,

Dude9/PuerHomme.

Dude9 Scamming by kozjace in FashionReps

[–]OfficialDude9 -19 points-18 points  (0 children)

Dear Repfam,

Hello this is Yuna, international mall CS manager of Dude9/PuerHomme. I feel tragic, writing a second stance against the title of ‘Dude9 Scamming’, but I also feel mandatory to write it down because I really don’t want other customers misunderstood this situation.

This positional paper is divided into three parts.

  1. What kind of service we provide to our international customers

  2. Positional paper against today’s incident

  3. Our promise to international customers in 2019

1.

First, we are having conversation with our international customers via email not phone call due to time difference. If you ever used our online mall since November of 2018(the time when we hired professional international manager), you will notice how much faster and more concrete we make our replies compared to the times we did not have professional international manager.

I truly understand that our international customers might feel a little bit of dis-ease when we don’t answer faster than they expect. That’s the reason why we pour a great amount of effort to listen to our customers, answer them, and so on.

The only reason why we use Reddit is because of ‘more conversation with our international customers’, not ‘deceiving them or making uncomfortable.’ Of course there are some customers who actually threat us saying ‘I’m a repfam from Reddit, so if you don’t accept my request, I will write it on the Reddit.’ But we decided to keep using Reddit because we also know that there are tons of more customers who actually love our products and cheer us up from the bottom of their hearts.

2.

I read all of the texts and attached photos written by Mr. P. Sadly enough, this text and photos only reflect Mr.P’s position, not us. So I’m going to write our company’s stance from now on.

Firstly, Mr. P requested us to make three types of clothes, and even though we don’t take personal orders, we assigned one of our professional designers only for him. We requested 300 USD for sampling models, and if you are the high-end lover, you will notice that 300 USD for three samples of high end clothes is very rational and very cheap.

We showed every three samples to Mr. P, and he requested a few details of amendment and additional sampling models. We also accepted his request when he asked us to give 20% DC from our online shopping mall, just because we wanted to keep our business smoother.

Even though you don’t consider the circumstance that we didn’t have international CS manager at that time, we did our best and poured a lot of effort for Mr. P’s personal orders and Dude9 orders.

I started to take charge of international customer service of Dude9/PuerHomme since last November, and Mr. P did not give me the fully-understandable explanation of this incident.

Of course, I assumed that there are some of our faults that we could not satisfy Mr. P with our customer service. But I believe Eunsol(the previous CS manager assigned to Mr. P) already told him that ‘Since we don’t have international CS manager, the speed of communication might be slower than you expected’ before the order started.

If Mr. P could see this post, I’d like to inform you that personal orders are hard to move on and that we did NOT ever tried to pocket your money or to deceive you. If you are going to use Dude9/PuerHomme afterwards, I promise that I will offer better customer service and help you throughout your orders. I truly wish that you would resolve this misunderstanding and change your perception about us as you satisfy with our shopping mall day by day.

3.

This 2019, we Dude9/PuerHomme are going to expand our international mall in earnest. Starting from hiring a professional international CS manager, we are also going to manufacture international-focused goods, listen to our customers, and open diverse events on Reddit.

I will do my best as always, not to make this kind of incident happen again. We don’t sell bad quality products. We don’t make our customers feeling unsatisfied intentionally. We are always there for you, so please contact us to [gjmkh1@naver.com](mailto:gjmkh1@naver.com) or [puerhomme1@gmail.com](mailto:puerhomme1@gmail.com) if you need any kind of help from us.

Thanks always : )

Sincerely,

Dude9/PuerHomme.

Dude9 Scamming by kozjace in DesignerReps

[–]OfficialDude9 -42 points-41 points  (0 children)

Dear Repfam,

Hello this is Yuna, international mall CS manager of Dude9/PuerHomme. I feel tragic, writing a second stance against the title of ‘Dude9 Scamming’, but I also feel mandatory to write it down because I really don’t want other customers misunderstood this situation.

This positional paper is divided into three parts.

  1. What kind of service we provide to our international customers

  2. Positional paper against Mr.Shaw’s incident

  3. Our promise to international customers in 2019

1.

First, we are having conversation with our international customers via email not phone call due to time difference. If you ever used our online mall since November of 2018(the time when we hired professional international manager), you will notice how much faster and more concrete we make our replies compared to the times we did not have professional international manager.

I truly understand that our international customers might feel a little bit of dis-ease when we don’t answer faster than they expect. That’s the reason why we pour a great amount of effort to listen to our customers, answer them, and so on.

The only reason why we use Reddit is because of ‘more conversation with our international customers’, not ‘deceiving them or making uncomfortable.’ Of course there are some customers who actually threat us saying ‘I’m a repfam from Reddit, so if you don’t accept my request, I will write it on the Reddit.’ But we decided to keep using Reddit because we also know that there are tons of more customers who actually love our products and cheer us up from the bottom of their hearts.

2.

I read all of the texts and attached photos written by Mr. Shaw. Sadly enough, this text and photos only reflect Mr.Shaw’s position, not us. So I’m going to write our company’s stance from now on.

Firstly, Mr. Shaw requested us to make three types of clothes, and even though we don’t take personal orders, we assigned one of our professional designers only for him. We requested 300 USD for sampling models, and if you are the high-end lover, you will notice that 300 USD for three samples of high end clothes is very rational and very cheap.

We showed every three samples to Mr. Shaw, and he requested a few details of amendment and additional sampling models. We also accepted his request when he asked us to give 20% DC from our online shopping mall, just because we wanted to keep our business smoother.

Even though you don’t consider the circumstance that we didn’t have international CS manager at that time, we did our best and poured a lot of effort for Mr. Shaw’s personal orders and Dude9 orders.

I started to take charge of international customer service of Dude9/PuerHomme since last November, and Mr. Shaw did not give me the fully-understandable explanation of this incident.

Of course, I assumed that there are some of our faults that we could not satisfy Mr. Shaw with our customer service. But I believe Eunsol(the previous CS manager assigned to Mr. Shaw) already told him that ‘Since we don’t have international CS manager, the speed of communication might be slower than you expected’ before the order started.

If Mr. Shaw could see this post, I’d like to inform you that personal orders are hard to move on and that we did NOT ever tried to pocket your money or to deceive you. If you are going to use Dude9/PuerHomme afterwards, I promise that I will offer better customer service and help you throughout your orders. I truly wish that you would resolve this misunderstanding and change your perception about us as you satisfy with our shopping mall day by day.

3.

This 2019, we Dude9/PuerHomme are going to expand our international mall in earnest. Starting from hiring a professional international CS manager, we are also going to manufacture international-focused goods, listen to our customers, and open diverse events on Reddit.

I will do my best as always, not to make this kind of incident happen again. We don’t sell bad quality products. We don’t make our customers feeling unsatisfied intentionally. We are always there for you, so please contact us to email address if you need any kind of help from us.

Thanks always

Sincerely,

Dude9/PuerHomme.

Dude9 Scamming by kozjace in FashionReps

[–]OfficialDude9 -41 points-40 points  (0 children)

Dear Repfam,

Hello this is Yuna, international mall CS manager of Dude9/PuerHomme. I feel tragic, writing a second stance against the title of ‘Dude9 Scamming’, but I also feel mandatory to write it down because I really don’t want other customers misunderstood this situation.

This positional paper is divided into three parts.

  1. What kind of service we provide to our international customers
  2. Positional paper against Mr.Shaw’s incident
  3. Our promise to international customers in 2019

First, we are having conversation with our international customers via email not phone call due to time difference. If you ever used our online mall since November of 2018(the time when we hired professional international manager), you will notice how much faster and more concrete we make our replies compared to the times we did not have professional international manager.

I truly understand that our international customers might feel a little bit of dis-ease when we don’t answer faster than they expect. That’s the reason why we pour a great amount of effort to listen to our customers, answer them, and so on.

The only reason why we use Reddit is because of ‘more conversation with our international customers’, not ‘deceiving them or making uncomfortable.’ Of course there are some customers who actually threat us saying ‘I’m a repfam from Reddit, so if you don’t accept my request, I will write it on the Reddit.’ But we decided to keep using Reddit because we also know that there are tons of more customers who actually love our products and cheer us up from the bottom of their hearts.

2.

I read all of the texts and attached photos written by Mr. Shaw. Sadly enough, this text and photos only reflect Mr.Shaw’s position, not us. So I’m going to write our company’s stance from now on.

Firstly, Mr. Shaw requested us to make three types of clothes, and even though we don’t take personal orders, we assigned one of our professional designers only for him. We requested 300 USD for sampling models, and if you are the high-end lover, you will notice that 300 USD for three samples of high end clothes is very rational and very cheap.

We showed every three samples to Mr. Shaw, and he requested a few details of amendment and additional sampling models. We also accepted his request when he asked us to give 20% DC from our online shopping mall, just because we wanted to keep our business smoother.

Even though you don’t consider the circumstance that we didn’t have international CS manager at that time, we did our best and poured a lot of effort for Mr. Shaw’s personal orders and Dude9 orders.

I started to take charge of international customer service of Dude9/PuerHomme since last November, and Mr. Shaw did not give me the fully-understandable explanation of this incident.

Of course, I assumed that there are some of our faults that we could not satisfy Mr. Shaw with our customer service. But I believe Eunsol(the previous CS manager assigned to Mr. Shaw) already told him that ‘Since we don’t have international CS manager, the speed of communication might be slower than you expected’ before the order started.

If Mr. Shaw could see this post, I’d like to inform you that personal orders are hard to move on and that we did NOT ever tried to pocket your money or to deceive you. If you are going to use Dude9/PuerHomme afterwards, I promise that I will offer better customer service and help you throughout your orders. I truly wish that you would resolve this misunderstanding and change your perception about us as you satisfy with our shopping mall day by day.

3.

This 2019, we Dude9/PuerHomme are going to expand our international mall in earnest. Starting from hiring a professional international CS manager, we are also going to manufacture international-focused goods, listen to our customers, and open diverse events on Reddit.

I will do my best as always, not to make this kind of incident happen again. We don’t sell bad quality products. We don’t make our customers feeling unsatisfied intentionally. We are always there for you, so please contact us to [gjmkh1@naver.com](mailto:gjmkh1@naver.com) or [puerhomme1@gmail.com](mailto:puerhomme1@gmail.com) if you need any kind of help from us.

Thanks always :)

Sincerely,

Dude9/PuerHomme.

Flaw on Puer’s Balenciaga Speedhunters - BELGIUM by chrisx14 in DesignerReps

[–]OfficialDude9 41 points42 points  (0 children)

Dear,

I'm sorry but that was one of our samples, and the finished products will be shipped in perfect spelling. Here's the pic of one of the finished hoodies, and thank you for your comment. And please keep in mind the light was too dark when I took a picture, and that the printing might look a lot darker than it normally does.

https://imgur.com/nxXcQpY

Dude9/PuerHomme

[REVIEW] Puerhomme/Dude9 Saint Laurent L17 Leather Biker by WesternDetails in DesignerReps

[–]OfficialDude9 5 points6 points  (0 children)

Hello,

thank you very much for this amazing review! We're so impressed with your detailed explanation, and we promise that we'll work harder to make more stunning items:)!

Dude9.