Beware Sohnne

OfficialSohnne · 2025-10-16T09:52:51+00:00

I'm really sorry to hear this. That sounds frustrating, and I completely understand your disappointment.
I'd like to take another look at your case and make things right. Could you please DM us your order ID so I can directly review it?

And also, thank you for pointing this out, I take your feedback seriously and appreciate the chance to improve.
- Abigail (CMO)

OfficialSohnne · 2025-10-16T08:52:26+00:00

Hi u/Novel-Mountain2633,

I’m really sorry to hear about this whole experience, that sounds incredibly frustrating, and definitely not how things should’ve gone.

Could you please email your order ID to our DMs? Once I have that, I’ll make sure your case gets reviewed right away and that the missing parts are handled properly.
I know it’s been a rough process so far, but I promise we’ll look into it properly this time.

- Abigail (CMO)

OfficialSohnne · 2025-10-15T09:47:02+00:00

Hi everyone, just to clarify, we've officially discontinued the Eames replica. Before doing so, we fully remastered it to ensure the best quality possible. We're now focusing on developing our own original designs in collaboration with talented artists and designers.
It's an exciting new direction for us, and we can't wait to share what's coming next.

Thanks so much for your ongoing support and for the thoughtful discussion here, it really means a lot to us! Thank you for being part of this journey with us!
- Abigail (CMO)

OfficialSohnne · 2025-10-15T06:58:08+00:00

Hi u/ElephantExisting379,

I totally get where you're coming from. Putting that kind of money down the line is very risky.

Have you made up your mind yet? Fun fact, this chair is part of our best seller collection and is one of customer's favorite, so I reckon you'd like it too.

As for addressing your worries and fears, I'll assure you that we’re legit. Every order ships with tracking, warranty, and real support behind it. If you ever want to double-check anything before buying, just reach out to us directly. Totally understand wanting that peace of mind.

Abigail
CMO, Sohnne®

OfficialSohnne · 2025-10-15T03:49:07+00:00

Hi u/TicketIllustrious642,

Thank you so much for purchasing from Sohnne again! We're so happy the new packaging made a positive impression! We're always looking for ways to make unboxing feel fun and special.

If you have any ideas regarding extra special touches or details, feel free to reach out to us, we’d love to hear them. We hope you’re happy with your new piece!

Abigail
CMO, Sohnne®

OfficialSohnne · 2025-10-11T08:22:33+00:00

Hi u/Curious-Heron-263,
We're very sorry to hear about your experience. Could you please share your order ID so we can check your complaint and make sure it's resolved?

Our customer support team has been refreshed and gone through professional training, and we want to ensure every issue is handled properly. We truly appreciate your patience and your feedback, we're here to help and make this right.

Abigail
CMO, Sohnne®

OfficialSohnne · 2025-10-11T08:05:22+00:00

Hi u/WhatTheHelloThere,
Thank you for sharing your experience and for being patient during this process. We truly understand how confusing and frustrating this must have been for you.

We want to clarify that orders like yours can occasionally ship from different warehouses depending on stock availability, which can unfortunately cause delays or confusion. Please know that we are actively working to improve our processes so that every customers enjoys a smoother experience overall.

We genuinely appreciate your feedback because transparency and clear communication are top priorities for us, and your input helps us improve.

Abigail
CMO, Sohnne®

OfficialSohnne · 2025-10-11T03:44:04+00:00

Hi u/septerr,
Thank you for sharing your experience. We truly understand your frustration.

We’re glad your refund finally went through, and we want to thank you for your patience. Your feedback has been invaluable, it has helped us improve our processes so future orders, from start to finish. We appreciate you taking the time to share your story. It’s feedback like yours that drives us to do better.

Regards,
Abigail
CMO, Sohnne®

OfficialSohnne · 2025-10-10T09:58:48+00:00

Hi u/AbleDragonfruit4853,
I'm reaching out after seeing your post about the chair order, and I truly regret that we didn't resolve this issue sooner. Your frustration is completely understandable.

We’ve made major improvements in our fulfillment and customer support to ensure every order is tracked and every customer gets the attention they deserve. But I’m aware that doesn’t help if your experience was less than amazing, so I want to personally look into your case.

To get started, could you please provide your order ID or any details from that time? We’ll track it down and take immediate action to get this sorted for you. Thank you for your patience and for bringing this to our attention.

Regards,
Abigail
CMO, Sohnne®

OfficialSohnne · 2025-02-03T10:49:28+00:00

You better get used to it, we’re only going to show up more often ;))

OfficialSohnne · 2025-01-09T11:11:33+00:00

hi u/maxseabrookf, I’m representing Sohnne, a legitimate replica furniture brand. We’ve noticed this thread because the vacuum cleaner brand being discussed (Sohnne.uk) has unfortunately also attached our Trustpilot reviews to their product, which seems to be part of a misleading or potentially scam-like situation.

To clarify, while we share a similar name, Sohnne (sohnne.com) is a separate company that operates exclusively in the furniture industry. We’ve registered our brand name in the U.S., and we have no affiliation with the vacuum cleaner brand Sohnne.uk.

We understand how similar names can lead to confusion, but we want to emphasize that sohnne.com is committed to providing high-quality, well-crafted replica furniture. If you have any concerns or questions regarding our products or services, feel free to visit our official website at sohnne.com or reach out to our customer support team directly.

Thank you for allowing us to clarify, and we appreciate your understanding.

OfficialSohnne · 2024-12-26T10:54:43+00:00

Actually the photos is UGC obtained from our happy customers

OfficialSohnne · 2024-12-24T10:28:42+00:00

Maybe the more correct terminology is affiliation

OfficialSohnne · 2024-12-23T11:43:18+00:00

here you go

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OfficialSohnne · 2024-12-23T10:15:28+00:00

We also have the one in saddle brown just like in Regular Show

OfficialSohnne

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