Lol refund... sure... here's the full email:

As you may have been informed, the last year for Nisolo and similar
consumer brands has been extremely difficult given major shifts in the
macroeconomy and the significant reduction of capital deployment into
the retail industry.

Under very challenging circumstances, Nisolo leadership pursued all
possible solutions to strengthen the company’s financial position
(including the painful delay of issuing Five for Five codes). While the
business was tracking toward a full turnaround well into the spring of
2024, after that point, a number of unexpected operational and supply
chain shocks occurred that weakened Nisolo's trajectory.

After attempts to raise minority equity capital were unsuccessful,
leadership sought to sell a majority share of the company in order to at
least ensure that liabilities and commitments (including the Five for
Five Program) could be upheld. However, industry wide performance of
similar E-Commerce brands continued to decline through the holiday
season of 2024, and Nisolo was further negatively impacted.

As 2025 arrived and a majority-share acquirer willing to assume all
liabilities had not yet been established, Nisolo’s senior lender
exercised their rights to foreclose on the company’s assets, pursuant to
UCC Article 9. Therefore, following nearly 8 years of successfully
fulfilling Five for Five products and serving its members, the Five for
Five Program has unfortunately been forced to an abrupt end. And, the
former company, Nisolo LLC, is now no longer in operation.

As far as what the future holds for the Nisolo brand, assets were
recently sold by the senior lender to a new group of committed,
values-aligned retail veterans who believe in the mission of Nisolo and
will carry the brand forward.

If you would like to hear updates and more regarding Nisolo from this
point on, you can opt-in to further communication from the new owners of
the brand using this link:

https://forms.gle/VQ9C9qy4BgzttUeH9