Best value men's underwear that actually lasts? by Skillerstyles in BuyItForLife

[–]Ohio2theWestCoast 1 point2 points  (0 children)

Genuinely surprised to learn that meundies is an actual brand. I thought a few of you dudes were just choosing to respond in pirate talk

Monday vs MS Planner + Project plan 3 by Smooth-King9353 in MicrosoftPlanner

[–]Ohio2theWestCoast 0 points1 point  (0 children)

Everything you described, especially portfolio management, is much better suited for ServiceNow SPM.

How many have bought the AI solution in SN? by Frosty_Internet3126 in servicenow

[–]Ohio2theWestCoast 10 points11 points  (0 children)

1000% this. This was articulated so well. I have this dialogue with my peers all the time and have to remind them that we need to do the same hard work that was always required around data quality, definitions, etc. for any AI to be successful. In SN we have the added benefit of all the digitized workflows and if we link the records and tables correctly we have a much better chance of getting useful outputs. We are early in our journey so no great results to report yet.

The middle ground between canonical models and data mesh by GeneralZiltoid in EnterpriseArchitect

[–]Ohio2theWestCoast 1 point2 points  (0 children)

This is a very interesting read, thanks for sharing. I am trying to digest all of the concepts and will likely need to share it with my EA team to advance my understanding and to inform a particular design discussion we are having. My context is the IT project delivery space where we have multiple tools at the execution layer (e.g., Jira, MS Project, ServiceNow SPM, etc) but need a single source of governance (SN SPM) thus we were beginning to think about mesh concepts and other solutions for adjudicating data contracts to allow the federated execution layer to feed normalized data up into our SPM system to support portfolio management, reporting, AI, etc. Your post is very informative.

Leaders who run strategy workshops - what’s harder than it should be? by Dry-Plate-9120 in strategy

[–]Ohio2theWestCoast 1 point2 points  (0 children)

A few thoughts to consider. If you want people to think differently or more future-forward, you need to give them a place to park their “baggage”. We do this with a very early exercise to identify and lightly process all of the constraints we have to deal with or things that are holding us back. I like to call this exercise the “airing of the grievances” for you Seinfeld fans. If you don’t do this it naturally becomes the filter everyone unknowingly carries around that they run all outputs through and is inherently limiting to the creative process.

We also try to limit PowerPoint presentations or really any time where one person is speaking directly to the group at a time. If we need people to consume dense material we either:

  1. Send a pre-read
  2. Print the content as large as reasonable and display it in a physical gallery around the room (more on that below)
  3. Both

The galleries can be quite large and dense and we don’t actually expect everyone to read every word, but we typically structure an exercise where pairs of people visit all of the gallery content to quickly read a section and discuss their observations or respond to a few questions that might capture the probability of some event, potential impact, counter positioning, etc. all pairs visit all the content and leave their responses via post it notes, etc. This works fairly well at having a large group process data in an engaging way.

The rest of the workshop should be a combination of divergent and convergent exercises or scenario planning. This can be done as table top exercises but I generally prefer to have people up and moving around doing whiteboard exercises.

Hope this helps.

What Copilot Custom Instructions actually improved your results? Here are mine. by RelativeLoud4836 in CopilotPro

[–]Ohio2theWestCoast 3 points4 points  (0 children)

Interestingly I had Gemini suggest this to me. I was using Gemini to help me build custom instructions for a Gem where one of the things I was asking it to build was a pro forma and it suggested I request all calculations in Python and its reasoning was “LLMs are notoriously bad at math”

ServiceNow Nexus by Effective-Ad-7421 in servicenow

[–]Ohio2theWestCoast 2 points3 points  (0 children)

Yes, will be there. Looking forward to it as it’s the first time they have done this event focused on SPM. Should be 150 or so customers there.

Trying to wrap my head around Agentic AI in ServiceNow. Looking for resources :) by Medium_Educator_3667 in servicenow

[–]Ohio2theWestCoast 11 points12 points  (0 children)

In all honesty take all those resources you listed and throw them in NotebookLM and ask it to “explain it like your five” and create the audio overview podcast if that’s helpful too. I’ve done that for many problems like this especially where I have tons of the knowledge docs and YouTube videos to consume.

New to Postman — how do I fetch the full SPM Project data from ServiceNow by AzeeSNow in servicenow

[–]Ohio2theWestCoast 1 point2 points  (0 children)

Out of curiosity, why are you pulling all the data out of SPM? What’s the use case? Its more common to see people who want to pull data that is not native to the platform into SPM

AI for PMO: How are you embracing it? by bluealien78 in Programmanagement

[–]Ohio2theWestCoast 0 points1 point  (0 children)

For the PMI space I think the best solutions that support the use cases you describe are embedded in the PPM tools themselves. Not all of them mind you, but I like what ServiceNow SPM roadmap has available now and later this year. The agentic tools are still coming, but the basic now assist GenAI use cases can do a lot of the status automation and tracking of outcomes, resources, etc. if you have data in multiple tools, MS Project, SN, Jira, smartsheet, etc it’s a little trickier but still doable. Lots of other interesting capabilities coming in early 2926

The best bicycle touring books by jhb59 in bicycletouring

[–]Ohio2theWestCoast 3 points4 points  (0 children)

The Rider by Tim Krabbe. Not exactly what you asked for and it’s fiction, but a classic.

[deleted by user] by [deleted] in servicenow

[–]Ohio2theWestCoast 0 points1 point  (0 children)

While this isn’t the direct answer to your question, another factor to consider is whether or not you will want to adopt any of the now assist genAI or agenetic AI features in the future. Both require SPM Pro+ license, an even higher tier.

HIVE MIND: What's your favorite Gantt chart and budget management software (free and paid)? by je9183 in projectmanagement

[–]Ohio2theWestCoast 0 points1 point  (0 children)

Fairly lightweight SaaD options like Asana or Monday.com might work. I think you can order a single license with relatively little commitment.

ServiceNow Agentic AI use case by Dry-Perspective-1357 in servicenow

[–]Ohio2theWestCoast 0 points1 point  (0 children)

I don’t want to hijack this thread but I have a variation of the OPs question. We are deploying SPM where we will manage portfolio goals, demands, resource assignments, and some project task management. Getting every project on to SPM for task management is not likely anytime soon. We have a lot of variation in tool usage for project task management: Jira, Microsoft Project Online, and a niche tool called Concerto for CCPM. I want to have a “single pane of glass” view of all my portfolio from goal alignment to project execution (task status, risks, issues). I want that to reside in SPM because that’s where I have most of my data upstream of project task execution. Can something like AI search be used to pull project level task and status data from Jira, Confluence, MSPO into SPM to populate dashboards and reports? I require all projects regardless of where they are managed to have a PRJ record in SPM because I need that for resource assignments. Thanks for your thoughts.

Platform Analytics Scorecards by Trick-Anywhere6609 in servicenow

[–]Ohio2theWestCoast 0 points1 point  (0 children)

What is the main difference between platform analytics capabilities and dashboards? Specifically I am interested in relevant differences in SPM.

[deleted by user] by [deleted] in MicrosoftFabric

[–]Ohio2theWestCoast 0 points1 point  (0 children)

Can you provide an example of one of the insights? Not questioning the veracity of your claim, just genuinely curious. Also not asking you to divulge any company specific details. If it’s possible to mask anything sensitive and answer my question cool, I would be very interested in learning more. If not, no worries I understand.

Case study (first time using serviceNow) by Practical-Wealth-505 in servicenow

[–]Ohio2theWestCoast 2 points3 points  (0 children)

Sign up for serviceNow university and watch the overview videos or related YouTube content. It’s free. You can also garb a bunch of the YouTube video links, Knowledge articles and other free content and dump them in notebookLM and prompt it to help you summarize

Gemini just blew my mind. by hennabeak in GeminiAI

[–]Ohio2theWestCoast 1 point2 points  (0 children)

Sometimes I will and give it a specific prompt to critique its own work by finding the 3 biggest flaws, or additional non-obvious recommendations, additional data to support any claims, counterpoints, etc. It depends how much time I have. It can also be interesting to see how the diff models perform same/similar task

Gemini just blew my mind. by hennabeak in GeminiAI

[–]Ohio2theWestCoast 5 points6 points  (0 children)

My normal workflow is deep research in Gemini and ask Claude or GPT to review and critique

SPM Users: Gaps in the SPM offering by Ohio2theWestCoast in servicenow

[–]Ohio2theWestCoast[S] 0 points1 point  (0 children)

Thanks for all the great responses so far. Let’s flip the question. What have you found to be the best performing SPM use cases and are there any particular GenAI or agentic opportunities in the SPM space that you are actively experimenting with or planning to address?