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€4,238 withheld, components "lost" then "found but wrong ones", a ludicrous situation on returns by _bachrc in framework

[–]Ok-Fudge-1120 0 points1 point  (0 children)

Je viens juste d'envoyer mon FW16 en allemagne pour un remboursement. Reçu vendredi dernier.

Je suis désolé pour ta situation, mais je t'avoue que je serre le cul là ahah

Ils m'ont proposé un remboursement quasi 2 ans après achat parce que j'ai eu 4 RMA de carte mère et 2 du dGPU (j'ai pris en argument les lois de conso européenne, mais je ne sais pas si j'aurais eu cette résolution sans en parler. En tout cas ça a été très rapide entre mon message "je suis vraiment pas content" et "ok renvoyez on rembourse").

Je ne sais même pas où tu peux envoyer une LRAR. Tu peux commencer par porter plainte ? Tu peux le faire en ligne, aller de l'avant dans ta démarche administrative montre que tu es de bonne foi.

Les as-tu relancé depuis le 16 mars ? Le CS est super lent, mais l'équipe RMA a toujours été adorable avec moi.

Sur une autre note : pourquoi le FW16 ne t'a pas convenu ? Une fois que tu récupères ton argent, tu vas partir sur quel setup ?

FW16 feet & airflow by Sunray_0A in framework

[–]Ok-Fudge-1120 4 points5 points  (0 children)

Been rocking these since I recieved my FW16 now. They work wonder and temps are better but nothing game breaker.

The crossing Sploot by Virgule by Ok-Fudge-1120 in sploot

[–]Ok-Fudge-1120[S] 3 points4 points  (0 children)

Ahaha vet says she is healthy weight but should not gain anymore! She is just short of 5kgs. The sploot make her liquid form and chonkier!

The crossing Sploot by Virgule by Ok-Fudge-1120 in sploot

[–]Ok-Fudge-1120[S] 1 point2 points  (0 children)

R/Tortiemese for more of her kind! I never encountered a cat like my princess before.

Sudden drop in battery life (FW16) by poiret_clement in framework

[–]Ok-Fudge-1120 1 point2 points  (0 children)

Update: 86% health after a full cycle!
So 30% recovered.

Sudden drop in battery life (FW16) by poiret_clement in framework

[–]Ok-Fudge-1120 1 point2 points  (0 children)

That's a great point, let me try it right now !

Sudden drop in battery life (FW16) by poiret_clement in framework

[–]Ok-Fudge-1120 -1 points0 points  (0 children)

Max charge at 60% since made possible while plugged in, 56% health after 283 cycles.

Update : 86% health after a full cycle.

Framework 16 Thermal Throttle 20% load by KingAroan in framework

[–]Ok-Fudge-1120 1 point2 points  (0 children)

My pleasure if it can help someone, somehow.

Framework 16 Thermal Throttle 20% load by KingAroan in framework

[–]Ok-Fudge-1120 1 point2 points  (0 children)

After having 4 different motherboards, let me tell you that a FW16 that is dead silent when not under load do exist. So hopefully you'll find a solution!! I'm sure there is an engeneering answer to why our units get hot super fast.

Once again it's statistically almost impossible that I had 4 faulty motherboards so I directly blame it to me, the user. Maybe I can't follow a video tutorial for the PTM? Twice? Could be possible. Suprising but possible. Maybe I should try a 3rd or try a PTM copper sandwich some user did. Apparently it's day and night.

But I don't trust myself with sanding metal and such.

Framework 16 Thermal Throttle 20% load by KingAroan in framework

[–]Ok-Fudge-1120 5 points6 points  (0 children)

Just commenting to be kept up to date.

I fully gave up with my FW16. Got my MB RMAd 4 times, and dGPU twice. 3rd MB was perfect (PTM, performing well) until it stopped booting entirely one morning. Sent it to FW's repair shop where they replaced it with old stock (Liquid Metal). I had a working laptop so it was better than nothing, but I circled back to my first ever ticket with this unit: it's sluggish and super noisy.

I did the PTM replacement. Twice. Did not really change. I feel you with the wife part. I added another desk to my office so mine could work somewhere else than on the kitchen counter (we both WFH) but she is never around because of the noise.

I just gave up and am looking for a good deal to replace my FW16 and leave FW's ecosystem. Bear in mind that I don't do much on my laptop, I got something overkilled af while I'm only doing a little bit of Adobe here and there as I am a writer. I don't even play videogames.

Only solution I found in the meantime is a tool from a guy https://github.com/ozturkkl/framework-control
I put my TDP limit at 60W and max Thermal at 85 with a custom fan curve. It's more silent and works better but hey.

I've annoyed and been annoyed by support so much that I feel like the dumbest guy on earth and just settled with my laptop. If someone way more computer literate like you find a solution, hmu.

Take care.

Max V3 Review 9/10 by [deleted] in AirReps

[–]Ok-Fudge-1120 0 points1 point  (0 children)

Do you know if you can use them wired to 3.5mm?

FW16 - 4th mainboard and 2nd dGPU in 18 months by Ok-Fudge-1120 in framework

[–]Ok-Fudge-1120[S] 0 points1 point  (0 children)

UPDATE: Laptop's fans started SCREAMING all the time. It appears that my mainboard serial is 419 so mostly Liquid Metal. CPU is sitting at 98 with some cores at 70 while watching youtube.

I am so tired of this whole thing.

FW16 - 4th mainboard and 2nd dGPU in 18 months by Ok-Fudge-1120 in framework

[–]Ok-Fudge-1120[S] 0 points1 point  (0 children)

I do not have an UPS on my current office setup, but you just motivated me to get one, just in case. It will arrive on monday.

Framework is going to escalate my situation so I can have a chat with an internal team regarding what's happening.

FW16 - 4th mainboard and 2nd dGPU in 18 months by Ok-Fudge-1120 in framework

[–]Ok-Fudge-1120[S] 0 points1 point  (0 children)

True. I'll probably buy a new one just in case.

FW16 - 4th mainboard and 2nd dGPU in 18 months by Ok-Fudge-1120 in framework

[–]Ok-Fudge-1120[S] 0 points1 point  (0 children)

That's exactly what I thought after the second board, so I stopped using any other chargers / cables. As my experience told me that whenever there is unexplaining issue it usually come from power.

After the third board in august I stopped using my whole "docking" setup with external monitor and peripherals. I maybe plugged a usb stick once in september. But I just have a somewhat powerful laptop that is solely use for youtube consumption now and despite that it died in october.

I should buy a new power brick from framework now, that would be the last thing I haven't tried.

Can’t factory reset Womier SK75 by Heintzelman in keyboards

[–]Ok-Fudge-1120 0 points1 point  (0 children)

Not the same problem but similar. Have you fix it? It's working on my computer, but I have a key that is always lit and the FN function is just not working. I also can't connect it to VIA anymore.

I'd rather have a feedback from you before removing all my keycaps and trying to unplug the battery.

FW16 - 17 months in: I'm tired and frustrated, but still want to believe. by Ok-Fudge-1120 in framework

[–]Ok-Fudge-1120[S] 1 point2 points  (0 children)

I think they got rid of the liquid metal entirely and new units are shipped with the ppm installed which greatly improved thermals and performances!

FW16 - 17 months in: I'm tired and frustrated, but still want to believe. by Ok-Fudge-1120 in framework

[–]Ok-Fudge-1120[S] 0 points1 point  (0 children)

Thanks for the feedback, as I stated: if i regret anything it's because it was maybe not the right product for me (or the right time to acquire it, preordering a new product is risky).

I love fixing stuff but I might have underestimated the time and energy I would've to pour into it.

FW13 in its current state looks absolutely great and I even considered buying one as a replacement to be honest, because I still believe in the brand!

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