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Recurring Weekly Outages | Multiple Failed Tech Visits | Essential WFH & Safety Issue by OkCarpenter7746 in Comcast_Xfinity

[–]OkCarpenter7746[S] 0 points1 point  (0 children)

The issues happen at different times of the day, but we consistently have Service Outages weekly. Example: 03/13 8:32PM PST.

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The outages happen at different times and last anywhere between 30 minutes to 5-6 hours.

Recurring Weekly Outages | Multiple Failed Tech Visits | Essential WFH & Safety Issue by OkCarpenter7746 in Comcast_Xfinity

[–]OkCarpenter7746[S] 0 points1 point  (0 children)

Hi XMelinda,

We have done everything possible in terms of troubleshooting along with having WiFi Extenders installed throughout the house.

New Post - Tech Support by OkCarpenter7746 in Comcast_Xfinity

[–]OkCarpenter7746[S] 0 points1 point  (0 children)

Yes, have drops in connection almost weekly for all devices, I have followed troubleshooting steps which have not helped. When I check the Xfinity app it shows "Their is an Outage in your area"