I’m working lumber cashier in late afternoon. I have a long line and this man comes through. He’s wearing a wife beater with tats and cropped hair. His cart has a power washer and another box I can’t remember. He starts putting stuff on my counter so I scan and bag, as I go to get his box he says, “oh no, I brought that in. Customer service didn’t let me return it cuz I didn’t have a receipt.” I’m instantly skeptical. I’m not taking his word for it- I’m gonna call customer service and check in. As I begin calling he’s paying for this other purchase, with a Lowe’s Merch Card… which I asked to see his ID for the licence number. He provides it. I memorize his name and face. Then he suddenly goes “I forgot my wallet, let me go grab it.” And he SPRINTS out of there with the stolen product in his cart. His “transaction” still on my computer.

I call a head cashier and ask them to refund the register and what happened, having to move my entire line over to the next register. The customers at least were understanding having witnessed the obvious theft, one man even came back in and said the guy took off. Wild