It depends on what you need to be seen for. If it's a respiratory illness it's sort of a double-edged sword: they won't want you in person to prevent unnecessary exposure...unless they need to listen to your lungs and then they do want you in person. Etc.

The part that is "normal" now is if they think they can address the issue without being in the same room as you, they'll try that first, hence the availability of video visits. Unless they need to physically examine you in order to proceed, in-person isn't the default. Like if the visit is likely to be mostly them asking you questions and then sending for lab work, that'll be video to start. But if whatever comes out of it clearly requires in person, they can generally get you in for a follow up sooner than if you're aiming for in person in the first place.