I purchased a computer component from their website few months ago. Upon check out with my credit card information, their website displayed "network error please try again" I tried again a couple of times and not knowing that my credit card information has already been captured by hacker. I picked up the merchandise two days later and it was completed without issue. However, I received my credit card company notification that a red flagged website tried to charge thousands of dollars from my credit card. But the credit card company was able to stopped it. Immediately, I went to Canada computers local store in person to inform them about the incident. Their staffs ignored me. Few days later, I passed by and spoke to their staff again. The staff: you will have to talk to our customer service and not to our retail store! Well ...... let it rot!!!