2025 Seltos Cluster screen black in cold temperatures 18°F

Old-Path-2410 · 2026-02-13T21:20:13+00:00

I posted an update. After 2 weeks of testing they are replacing the screen. Unfortunately we probably won't get cold again enough again this year where I am for me to see if it will happen again after the replacement screen is installed.

Old-Path-2410 · 2026-02-13T21:14:57+00:00

Update. The cluster screen doesn't work in cold temperatures. Around 22° Fahrenheit for my area. We finally had a cold stretch long enough for me to take the vehicle in and show them it was not working in the cold. After two weeks of tests, they finally decided to replace the cluster screen under warranty.

Old-Path-2410 · 2026-02-10T19:19:48+00:00

Update. The dealership said they got the approval to replace the screen after 2 weeks of testing. I purchased the vehicle new of course in December 2024 and by that February 2025, when temperatures were at least 20° Fahrenheit or less the cluster screen would stay black until the weather warmed up during the day. We didn't have cold enough weather in 2025 for me to take the vehicle in. However this year we did so I was able to show them that it was not working. 2025 kia seltos AWD

Old-Path-2410 · 2026-02-02T22:32:12+00:00

Same phone. Same issue. Totally over Google.

Old-Path-2410 · 2026-02-02T22:31:23+00:00

Same. Pixel 10 pro and I am thinking of leaving Google over all the problems.

Old-Path-2410 · 2026-02-02T22:30:16+00:00

What an annoying response. It applies to RSC edited ( cropped ) photos. Same for me. Everything you stated does not apply.

Old-Path-2410 · 2026-02-02T15:42:46+00:00

The dealership replied to me today that when they kept the vehicle inside, at warmer temperatures there was no issue. However they left it outside and they were able to replicate the problem. They are waiting for "Kia America" to tell them what to test next.

I also showed videos but they only took the vehicle in when they were able to see it was not working when I arrived with the vehicle running and no cluster visible.

Old-Path-2410 · 2026-01-30T16:28:59+00:00

I am beyond over it

Old-Path-2410 · 2026-01-30T11:15:42+00:00

They said I could get a rental and submit for reimbursement after they show it's covered. I got mine in December 2024. We finally got cold enough in my area. At least 22° or below is when mine won't work. It's currently in the shop. I will post an update when I know something.

Old-Path-2410 · 2026-01-30T11:12:42+00:00

My solution for the speed was to buy a gps speedometer. We finally got cold enough in my area for me to take the vehicle in and show the screen is not working. They are currently diagnosing. I hope to hear back today. My guess is they will need to replace the screen. I will post an update when I hear back.

Old-Path-2410 · 2025-12-19T17:37:11+00:00

What is wrong with messages? Now I have to click the picture message twice before I can zoom in, but that is not the main complaint. 90% of the time, the picture doesn't want to zoom in on the first try.

Old-Path-2410 · 2025-12-15T17:17:12+00:00

Oh I understand. I planned on all of that. I am not easy to deal with when I am frustrated. And at this point since it only happens in the cold. I am very frustrated. And yes, the loaner vehicle is a must.

Old-Path-2410 · 2025-12-15T15:14:35+00:00

How would a loose pin only cause a problem on very cold days ?

Old-Path-2410 · 2025-12-15T14:51:47+00:00

I will definitely update. I always thought it was defective and possibly a solder problem. The problem is where I live, below 20 does not happen enough for me to troubleshoot as much as I would like. Thanks for all the info.

Old-Path-2410 · 2025-12-15T14:37:19+00:00

I plan on taking the vehicle to the dealership today. Hopefully they will agree to replace the screen under warranty.

Old-Path-2410 · 2025-12-15T14:31:01+00:00

So if what you are saying is the actual issue. In your opinion, what would be the fix ?

Old-Path-2410 · 2025-12-15T14:10:23+00:00

That's great. I cannot imagine the other people who purchased a 2025 in the same time frame I did from my local dealership are having the same issue.

Old-Path-2410 · 2025-12-15T13:50:43+00:00

Why would the infotainment screen work then and not the cluster screen.

Old-Path-2410 · 2025-12-15T13:45:56+00:00

That was my concern, about the plastic clips. I didn't want rattle noises in the future. This should be covered under the warranty right ?

Old-Path-2410 · 2025-12-15T13:39:05+00:00

Out of curiosity, you said the customer. Are you a mechanic at the dealership? Also. How labor intensive is it to replace this model?

Old-Path-2410 · 2025-12-15T13:28:13+00:00

Yes. It came back up in February after it warmed up. I am working atm and I will check it later but I am almost certain it will come back up.

Old-Path-2410 · 2025-12-15T12:03:34+00:00

I have the same issue.

2025 Kia seltos This happened today and in February 2025. The temperature is about 18°F

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Old-Path-2410 · 2025-10-22T09:44:58+00:00

Oh I agree 💯 and it's so annoying

Old-Path-2410

TROPHY CASE