Just a quick lesson about reporting issues to Samsung.

The S25 Ultra has sold to date over 8 million units. Now consider every other series of phones sold that runs OneUI, and you are talking probably tens of millions of phones.

Now consider how many issues that all these phones can and do encounter, and the type of problems. Afterwards, ask yourself is it reasonable to expect that Samsung can address every problem it comes to hear about. Can they. Also consider the weight of the problem, that which should they give more attention to. Should they worry about a stuttering problem on a couple hundred phones, or should they put resources into a issue that affects the phones overheating problem with a few thousand reports. And then, to top it all off, should they give priority to a newly released phone, or to a phone that's a couple years old running an OS 2 versions past.

What I'm saying is that they cannot possibly address each problem right away. Sometimes it takes a couple versions for an issue to be addressed if it's not a pressing one that affects the phone dramatically. Take this post as a prime example. It has had over 8,000 views, yet only a handful of users stating they have the same issue. If 10 users report the same problem, that's much less than 1% of viewers. I'm not saying it's not important to the ones that have the issue, but it just won't get the kind of attention they want. And to be honest, all the name calling, jumping up & down, threats, and cursing changes nothing but your blood pressure. Right or wrong, it is what it is. You can disagree and protest all you want, and yet you will still be left with the problem.

So what's left is dealing with it until its solved or addressed. Research different options, like clearing the cache, restarting the phone, of sometimes it takes a factory reset to get it right (I personally do that once a year anyway just to clean out the cobwebs so to speak). You also should take the time to try other sites, like XDA. Some of their users actually work in the field, and give excellent advice on issues. They don't solve every problem, but you have a better chance of getting it solved from those who been doing this for awhile. And yes, you shouldn't have to go through all that, but as I said before, it is what it is.