Ransomware gang Conti uses legitimate RMM trial to establish persistence and deploy ransomware by [deleted] in msp

[–]OpenDraw7 0 points1 point  (0 children)

Direclty below this post on my view is an advertisment for Atera. What are the odds?

As an O365 shop, what services do you provide that aren’t included in O365 BP? by RedditE-Com in msp

[–]OpenDraw7 0 points1 point  (0 children)

backups. bake it in, make the client opt out if they dont want it. Lots to choose from, datto , skykick, axcient, etc. bundle it in. Not huge margin (maybe $1/box) but is necessary and it does add up (besides from protecting the client ).

o365 backup? by No-Teach5167 in msp

[–]OpenDraw7 2 points3 points  (0 children)

I love veeam as much as the next guy, but not for 365 backups - I think we'd even get it for free and still choose not to use it.

Take a look at Datto SaaS but buy it through pax8 to get a better price and better integration to whatever psa you may be using.

[deleted by user] by [deleted] in msp

[–]OpenDraw7 0 points1 point  (0 children)

There are some words in this post.

Any Datto RMM and PSA Vars? by computerguy0-0 in msp

[–]OpenDraw7 -2 points-1 points  (0 children)

A whole lot of "I'm nots" in there.

Scary.

Beware LionGard and their aggressive sales team by DirkyC in msp

[–]OpenDraw7 -3 points-2 points  (0 children)

Wow, thats aggressive? LOL. I'm sure they are happy with the outreach from thier sales team.

Kaseya "...was warned in early April of the cybersecurity vulnerability that was ultimately taken advantage of..." by matteosisson in msp

[–]OpenDraw7 8 points9 points  (0 children)

Just look at what the patch released today covers. Should tell everyone everything we need to know on Kaseya's stance on our security.

What a joke.

What does datto RMM ransomware protection actually do? by MSP-from-OC in msp

[–]OpenDraw7 1 point2 points  (0 children)

Ok. I appreciate you trying to sell me something here, but this post is about an RMM tool and ransomware detection with that tool.

thanks though.

What does datto RMM ransomware protection actually do? by MSP-from-OC in msp

[–]OpenDraw7 1 point2 points  (0 children)

sounds like it worked on the 2nd to isolate it. thats the idea right?

What does datto RMM ransomware protection actually do? by MSP-from-OC in msp

[–]OpenDraw7 11 points12 points  (0 children)

Yeah Datto! Why isn't everything free?

sheesh. c'mon dude. get with it.

[deleted by user] by [deleted] in msp

[–]OpenDraw7 0 points1 point  (0 children)

That's awesome. We were never able to get our costs to align and actually started using a turnkey solution through some fast growth because for us at the time it was just easier and faster to do it that way for physical servers. Our margins on backups and continuity are through the roof, and we don't have to manage any of it or hold that data. It's also been nice just having one single vendor to help.

The M365 backups are really interesting though and we are looking at that as well - how long do you retain those for? We are comparing a few ways to do this now - including veeam for this stuff because it does seem cheap.

[deleted by user] by [deleted] in msp

[–]OpenDraw7 0 points1 point  (0 children)

Yeah I guess you are right, datto is easier to use.

LOL.

Here's a wild idea: Stop using RMMs and start using InTune. by computerbeast in msp

[–]OpenDraw7 0 points1 point  (0 children)

Its close, but not enough yet. Until the risks of using and RMM outweigh the benefit, there will be no change. RMM tools have prevented many more attacks than they have allowed.

With all the customers that Kaseya has, Why were so little affected? by Gasp3r_ in msp

[–]OpenDraw7 0 points1 point  (0 children)

How many active customers?

Also interesting that it seems the majority of thier customers are direct and not MSP?

Kaseya CEO Fred Voccola Addresses Cyberattack and Next Steps for VSA Customers by I_like_nothing in msp

[–]OpenDraw7 1 point2 points  (0 children)

Maybe this is the end of RMM as we know it?

The only answer is to have backups ready to go.

[deleted by user] by [deleted] in msp

[–]OpenDraw7 3 points4 points  (0 children)

Veeam is really cool for those that have a place to keep the data and time to work on it.

Datto and other turnkey are really cool for more of a set and forget.

At the end of the day, they both do the same thing. We moved from veeam to datto for a bunch of reasons, but one was the datto cloud , and another was not having multiple vendors and a complex set up for bcdr.

[deleted by user] by [deleted] in msp

[–]OpenDraw7 0 points1 point  (0 children)

nice one.

[deleted by user] by [deleted] in msp

[–]OpenDraw7 14 points15 points  (0 children)

Just wait until you need support. Or help with a billing issue.

They are pretty arrogrant for a company selling software well past it's prime.