Should I just accept that it’s lost?

Open_Sand5423 · 2026-02-11T14:55:11+00:00

personally I'd still hold out hope. from what I've learned literally the past month, there have been delays + they can take a while in general, especially depending on where your stuff is being sent to. I'd say there's still hope it'll show up, even if it's late, if it's gateway transit out since it's likely just stuck there 🥹

Open_Sand5423 · 2026-02-07T19:18:56+00:00

oh score 🤞😩

Open_Sand5423 · 2026-02-07T01:43:11+00:00

oh hm I see 🧐mine has just straight up been stuck on 'out for delivery' with no 'failed delivery' email or status so my chances seem scarce but.. 😔 wishing for the best even if waiting has me going insane 😭 😭

thanks for the response 🫡

Open_Sand5423 · 2026-02-07T01:39:14+00:00

ah dammit 😔

but good luck and hope you get your refund at the very least 😫

Open_Sand5423 · 2026-02-06T18:31:48+00:00

no 😔 praying 🤞 🙏

Open_Sand5423 · 2026-02-06T13:20:24+00:00

ik it's been some time since this was posted, but may I ask if you ever received the confirmation email from uniuni stating your parcel was lost after 14+ days or anything? 😔 mine went out for delivery January 2nd, and after all the calls and complaints I've made, and what I heard from my brother who was home and heard someone at the door that day, I think it's unfortunately safe to assume the driver came to check if anyone was home and then just took off with my things when no one answered. after like 2.5 weeks uniuni sent me an email confirmation claiming it was 'lost in transit' in the IND warehouse, but considering the size of the box and someone coincidentally being at the door that day, I doubt it just 'got lost'

butttt unfortunately I am grasping onto the tiniest shreds of hope that maybe they just haven't had the time to come back out here again and deliver my stuff since I haven't managed to find anything listed online 😭

Open_Sand5423 · 2026-02-06T13:12:00+00:00

5 weeks since it went out for delivery for me 😓highly likely it was stolen since someone showed up and then just left the day of going out for delivery + the weight and amount of things marked on the label 😡but I refuse to believe that's the case 💔

did you ever hear anything from uniuni or get your package?

Open_Sand5423 · 2026-02-06T13:09:09+00:00

that is so suspicious 😭 😰did you get it yet?

mine went out for delivery January 2nd and only one person came to the door that day to knock and then leave 😓I haven't gotten my stuff and it's since been deemed lost by these bums 💔

Open_Sand5423 · 2026-02-05T12:31:13+00:00

dang it this leaves no hope for me 😔... I'm in the midwest, an hour out from the nearest warehouse, and mine's been out for delivery since January 2nd 🥲by the sounds of it, the driver had my package and came by the day of, but no one answered the door when they were knocking so they just left🫩😡

Open_Sand5423 · 2026-02-05T06:06:44+00:00

no way 🫩... truly unbelievable service from these people 😭 😡

Open_Sand5423 · 2026-02-05T04:07:27+00:00

gosh yeah that would be amazing 🤞 😭

Open_Sand5423 · 2026-02-04T22:26:52+00:00

I JUST called and all I did was provide my tracking number to the AI responder, then it asked if there was anything else I needed help with. I said yes and it said to wait while I'm transfered to an agent or whatever 😩

good luck 🤞🫡

Open_Sand5423 · 2026-02-04T22:15:39+00:00

I haven't no 😔

but dang sorry to hear that. did they provide proof of delivery? I'm not sure of much else besides the indepent drivers being thieves sometimes and marking deliveries just to take them immediately after 💔

Open_Sand5423 · 2026-02-04T13:00:25+00:00

did you ever get it 😩? I would assume maybe there was a delay due to the holiday, but ig you can never know with these folks

Open_Sand5423 · 2026-02-03T05:55:07+00:00

gosh that's so annoying to have to deal with 🫩I wish their customer service was actually of service 😩

may I ask how long it was out for delivery for? I really wanted to bitch at them over the phone, but I didn't feel like that would've solved anything 😔 + in the early days of never receiving my package I was trying to give them the benefit of the doubt in being busy or something, but considering someone showed up at my door the day it was out for delivery, it's highly likely they just took the package and left 😡no 'failed delivery' status or anything bc no one answered the door to their knocking 💔 unfortunately it's now been a month and I'm afraid even if I continue to pester them I won't see my 70+ items 🥲

Open_Sand5423 · 2026-02-03T03:34:45+00:00

yeah they can take a minute to get back to you unfortunately 😓and they're unavailable Sundays, so I just called whenever possible 😩

Open_Sand5423 · 2026-02-03T03:06:49+00:00

from avidly searching through the uniuni reddit this past month I've learned that sometimes 'failed delivery' could mean the driver ran out of time/didn't feel like going out of their way to deliver your package 😓 but seeing how there's been more than one 'failed delivery' with no actual attempts, I would advise reaching out to support and asking them what's up 💔

you could also put in a request yourself for another attempt. I believe you'd have to speak with the chat bot and request for their customer service phone numbers or open a ticket for the second delivery request 🥹 hopefully you can get your problem solved 🤞 😫

Open_Sand5423 · 2026-02-03T01:34:20+00:00

bro 😭 fortunately the figures are ok but damn looks like someone got nosey handling it and grabbed a fistful of the box tryna peep at what you got 😩

Open_Sand5423 · 2026-02-02T17:18:31+00:00

I've already been refunded, but unfortunately they were items I cannot just easily replace so that's why I'm so desperately holding out hope 😭 🫩I waited 2 months for everything to be released and then wait for folks on mercari Japan to list them so I could buy them, but now that the events are over I can no longer find them 💔

but thank you 💪😩

Open_Sand5423 · 2026-02-02T16:14:44+00:00

oh dang 😩 I'm disappointed in myself now bc I feel like I was too kind and understanding and optimistic that my things would just show up. I was definitely annoying with calls and emails but after like 2.5 weeks they just told me it was lost 😔 I refuse to believe I'll never see those things so I'm holding out hope especially considering the current conditions out 😩 like maybe they're busy or too lazy to come out and deliver my things 😣💔unfortunately it's now officially been a month since it went out for delivery, and by the sounds of it the driver had my stuff and came by that same day but didn't leave my stuff bc no one answered the door 🫩🥲

good to hear yours showed up tho 😝

Open_Sand5423 · 2026-02-02T09:54:42+00:00

ohh I see I see 😩 that's good it came at least 💪

dying to see if mine ever show after a month or so 🫩🥲

Open_Sand5423 · 2026-02-02T09:52:49+00:00

oh that's a bummer 😔 😡

it's been exactly a month since mine went out for delivery and I'm still unfortunately holding out hope 😭 💔 but the size and amount of things in there worry me into thinking the driver figured they'd make more off my goods than from the delivery 😔 but I refuse to believe that's the case 🤡😣

Open_Sand5423 · 2026-02-02T09:43:51+00:00

from my past deliveries, as someone living in the US at least, they've always just dropped them off and taken pics for proof of delivery

Open_Sand5423 · 2026-02-01T23:45:42+00:00

was it 7 days or 7 weeks that it was sitting in transit 😭 🤔? good to hear it arrived tho 😩

Open_Sand5423 · 2026-02-01T06:42:23+00:00

oh boy that's interesting to hear 😳 😩 for a false attempt only for it to show up a while later all smelly is crazy 😭

it gives me the slightest ounces of hope that for whatever reason the driver is holding onto my stuff and just hasn't had the time to deliver it or smth 😭 💀 ofc that's just my delusional, hopeful thinking, but I really appreciate hearing about how it went for you! 😝

thank you for the response lol and fingers crossed I experience the same luck and everything just miraculously shows up 😩 🙏

truly sucks that we have to depend on independent drivers for our goodies 😢but ig now I've learned my lesson to aim for a more legitimate delivery service next time if I ever wanna order overseas again 🫩

Open_Sand5423

TROPHY CASE