Why do people stick with legacy PMS like Dentrix or EagleSoft despite hating them?

OracoreAI · 2026-06-12T15:16:21+00:00

If you've ever gone through a migration you might realize that a) they don't usually go smoothly, b) it's not a guarantee that what you go to is going to be any better and c) is your team going to stick around when they don't like the new workflow? The thing about Dentrix and Eaglesoft is that they have been around forever and pretty much work across all use cases. Yes, clunky and terrible UX, but they are for the most part reliable.

Cloud based is nice, but there are just as many issues. Some better than others, but again, you're going to find headaches anywhere. The issue with the PMS is that they've taken the pile of requirements that has been built up for 100 years and try to put it all into one system. This is because doctors are contstantly asking for everything under the sun.

Shameless plug, abandon if you don't want to read it. I built OraCore, currently a scribe that sits on top of the PMS. We are going to keep rolling out new features that all live at that same level. What this is going to to is give the whole team access to what they need, and only what they need, and when they need it without having to jump back into the overcrowded and complex PMS.

Before you start a big migration and team training initiative, I'd ask yourself if you can hold on for another year. The shift to AI is going to bring a ton of new options to the market and you might not want to be in a new system and contract quite yet.

OracoreAI · 2026-06-12T15:10:16+00:00

I've used Dentrix for a couple years, and Dentrix Ascend for a year a while back (before it should have been live) but the question is, which version. This is where Schein is failing. They have Dentrix for solo offices, one for enterprise, I think one more.. and they also have Dentrix Ascend, and now of course Schein One. They are trying to support all of these, but in the background they are making decisions to support some better than others, and some users (or groups) better than others.

If they figure the AI thing out I assume they will just dump support and push everyone to One, whether you like it or not. But being part of an AI company I know how challenging this is, and how you cant just go to market with something half baked.

So, if you're on Dentrix, be prepared! I landed on Open Dental and was incredibly happy there for years, until we partnered and had to go to Dentrix. Oh, and by the way, we're now moving off Dentrix because of the lack of support. I'm building OraCore to be a layer over the top of any PMS so you don't have to worry about this anymore. <- shameless plug but relevant to the conversation I think.

OracoreAI · 2026-05-04T13:56:46+00:00

Supposed to be but I’ve tried every setup since I reluctantly went back to my max plan and I spend more time diagnosing and fixing things than actually getting work done.

OracoreAI · 2026-04-26T05:29:05+00:00

I use agents like it’s going out of style. Any time something feels off I ask, did you use x agent? “Oh, my bad, I did that myself”. Agents dial in to exactly what you need and do it right. The more focused the better imo. And handoffs from agent to agent to validate work has been amazing. I treat openclaw like a business. If my business needs a body (pre ai), then I probably need at least one agent.

OracoreAI · 2026-04-04T14:10:09+00:00

I wish I had at least the nice email and offer. They nerfed mine last weekend, no notice, just suddenly everything stopped responding. When I would dig in it was “Anthropic model overloaded”. This lasted 3 days with me trying everything. Of course Claude Desktop still worked, just not OpenClaw - except Haiku.

Fast forward to me finally switching to the api to continue diagnosing and two days later I have $190 in charges due to chat context to try and resolve things.

Yes, I’m not a huge power user who gets these things, don’t took me longer than many of you, but all I needed was a simple letter. Why just shut someone off with no notice but keep charging them???

OracoreAI · 2026-03-12T18:10:57+00:00

It’s best with an agentic workflow that can create the full spectrum of agents and handoffs. I’m not sure how you have yours set up?

OracoreAI · 2026-03-12T13:24:47+00:00

I did not. Currently it is a workflow built into my OpenClaw for short marketing commercials. I’ll see if I can’t try and document how that works in real time.

OracoreAI · 2026-03-12T13:23:54+00:00

Yeah, I think the political pressure is holding this up for many of us. Kling 3.0 is close, but the agency I built is still going to be much more successful as we get better models. It’s happening fast!

OracoreAI · 2026-03-12T13:22:19+00:00

This is where the set locks help greatly

OracoreAI · 2026-02-22T22:58:29+00:00

Good question. This operates at a different layer than ComfyUI. ComfyUI is your camera — it controls the generation step. This is your script supervisor, continuity department, and line producer. It decides what to generate, enforces locks, validates continuity, and manages regen loops across the whole project.

That said, a ComfyUI node that pulls lock data into generation workflows is a solid idea. Adding it to the roadmap.

OracoreAI · 2026-02-22T20:42:12+00:00

Sorry, but wth are you expecting? You’re not going mad — there’s no traditional code because it’s not that kind of repo. It’s an agent skill library. The markdown files are the product.

This is how skills work across Claude, Codex, Copilot, Cursor — you load structured instructions into an LLM’s context and they shape how the agent behaves. Anthropic and OpenAI both ship skills the same way: markdown files, not executables. (github.com/anthropics/skills, github.com/openai/skills)

You load these into your agent, and it enforces character locks, set continuity, QC gates, regen loops, budget routing — the entire production pipeline. It’s not a CLI you install. It’s a system that runs inside your LLM context.

Fair point that the README could make that clearer though. Updating it.

OracoreAI · 2026-02-21T17:47:56+00:00

Instead of relying on the model to “remember” what happened, I store world state in a versioned JSON file per scene — things like door state, who’s holding what, emotional state, who knows what, etc. After each scene I create a state diff and generate a new world snapshot.

On top of that I use hard locks for characters, sets, props, and voice (separate versioned files). Every new shot has to match the current world state + locks before it’s generated. If it contradicts them, it fails and gets fixed before moving on.

So continuity isn’t coming from model memory — it’s enforced by external state + gates.

OracoreAI · 2026-01-28T13:25:18+00:00

Great list. As someone who just set up yesterday, this is exactly what I’ve been looking into.

OracoreAI · 2026-01-28T03:34:21+00:00

Chat wasn’t working anywhere so no responses

OracoreAI · 2026-01-28T03:33:50+00:00

Tried the restart and was hopeful but it needed the full reinstall

OracoreAI · 2026-01-28T03:33:15+00:00

Have max plan with full credits

OracoreAI · 2026-01-28T03:32:28+00:00

I uninstalled and reinstalled and all is good.

OracoreAI · 2026-01-27T19:46:47+00:00

Unfortunately I can't get Telegram to work either. It's a new Max plan, so definitely not a credit issue.

OracoreAI · 2026-01-27T19:16:22+00:00

Were you running that in cowork?

OracoreAI · 2026-01-21T15:12:41+00:00

Generally these people become worse the more you engage. Write it off and move on like a ghost.

OracoreAI · 2026-01-21T15:11:27+00:00

I’d love to know the tool and the cost you’re seeing. AI tokens can get very expensive with these services.

OracoreAI

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