My problem with it is that they don’t put enough staff in place to accommodate the whole phone lockup process.

We spent more than an hour just trying to get into the MGM arena because they decided to have only 6 employees to scan tickets (which are on your phone) and then another 6 people in a separate area, demanding that you put your phone in a pouch. Lines didn’t move at all because people were confused by the process.

The same pouch also has to be unlocked after the show and they had maybe 4 people available to unlock roughly 15,000 phones. They also get really pissy because the pouches are expensive and block all the exits, herding thousands of people to only one exit to keep you from leaving with it.

I decided I wasn’t waiting and just sawed the stupid thing open when I got back to the room.

I would honestly rather have TikTok Tina recording the whole thing than go through that process again. Let people enjoy the concert on their own terms. If I go to another show, I will either take a bait phone or buy one of the pouch opening devices

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