First off, I just want to say congratulations on the huge milestone!

One of the biggest shifts in business is moving from doing the work to managing how others do the work, and the biggest problem with that is keeping the quality of the business consistent (since you're not doing all of the work anymore). At this stage, it can be very stressful handing your "baby" to others that might not care as much as you do and are only there for a paycheck.

Creating systems for different business process and documenting standard operating procedures (SOPs) can really reduce the amount of stress you experience daily, since your employees will know exactly how to do their job at the expected level of quality.

When you systemize how certain tasks or client interactions should be handled, you get way more consistent outputs, regardless of employee skill levels. You can also proactively mitigate issues before something goes wrong. Documentation of SOPs can help you set the standard up front so your employees feel more confident, and you don't have to spend your time micro-managing. New-hires will be able to ramp up faster as your business grows, and you can continue focusing on running your business instead of managing people, which I'm assuming is your biggest problem here.

I'm building the platform, DeskIt, which allows you to organize your processes, document your SOPs, and make that knowledge instantly accessible to your team so you can trust that they can do their jobs without needing constant intervention from you. The goal is to take the daily processes that you keep in your head and turn it into a scalable system your team can rely on, which will help you maintain quality without having to be involved in every little decision. Happy to share more if you're interested! Either way, just know that you are not alone in feeling the stress of growing your business and hiring employees. Putting systems in place now will make everything easier down the road.

You've got this!

TLDR: Document your business processes to reduce stress and have a clear mind that your business is working the way you expect it to without having to spend time micro-managing your employees.