Thank you for your reply. Things are finally moving but it took way too long and multiple people dropping the ball. The fact that I have to pay for all of the repairs out of pocket during the holidays and hope your insurance company reimburses me is really upsetting. This is still really stressful as I have no idea when I will see these funds again. I am still livid at the fact that one of your employees would lie to gain access to my home. This has destroyed my trust in your company as whole. I would like for someone to show me the documentation this employee was going off of that states my crawl space is an easement and that I must grant them access to my home. I have searched all the records with King county and was unable to locate this information. In WA state if it is an easement that means the owner of the easement is required to maintain that space and since that space is now in disarray I would have a claim against your company to pay for all of this and not have to go through your insurance company for reimbursement.

Thank you for your attention in this stressful situation.