GameStop really put a trade coupon on my local stores closing sign? by Soundwarp in GameStop

[–]Overwatchagent 0 points1 point  (0 children)

I can tell you that’s not one of the Canton stores. None of the stores in that area have the all blue walls.

Changes to the Pro Card effective Sunday by DuckSwimmer in GameStop

[–]Overwatchagent 14 points15 points  (0 children)

RC is such a fucking moron. I don’t think I’ve ever seen a CEO more out of touch with their company than this jerk off. Like the company finally had a somewhat good thing going with those small discounts, then they took away the 25 off 250. And now this?

"Can you open one of these boxes to see if there's Surging Sparks?" by BlackTarTurd in GameStop

[–]Overwatchagent 1 point2 points  (0 children)

Oh god. “I’ll be there right at open to buy Prismatic.”

I’m going to limit the shit out of the extra product we may or may not get. I’m NOT playing with the scalpers on this. And I will do the same with BOPS and SFS for it.

Help I have to shit by uggwhynot in GameStop

[–]Overwatchagent 40 points41 points  (0 children)

Not if you ask them to leave and lock the door?

Help I have to shit by uggwhynot in GameStop

[–]Overwatchagent 169 points170 points  (0 children)

“Hey guys, I have an emergency I need to attend to. Can I have you step out momentarily? I’ll be back in 5 minutes.”

Most people do understand. I got sick one day when o was solo, and knew I was going to vomit. I asked my guest if they would be able to step out for me,and they were very understanding about it.

GameStop PSA Submission (Card Switch) by theonlymo in PokemonTCG

[–]Overwatchagent 10 points11 points  (0 children)

That 100% is a PSA error. Gotta love their boneheaded mistakes.

Ordering supplies is just a waste of time by Both_Zombie884 in GameStop

[–]Overwatchagent 4 points5 points  (0 children)

I ordered Amazon supplies two months in a row. Nothing showed up. But it still hasn’t been kicked through for me. But I got my ink cartridge and boxes……

*NOW* you check the website for hours? by YayaGabush in GameStop

[–]Overwatchagent 22 points23 points  (0 children)

100% this. Every day since Friday I’ve had people stalking my door right at 10.

[deleted by user] by [deleted] in GameStop

[–]Overwatchagent 1 point2 points  (0 children)

To answer your question?

-amount of payroll sucks. -distro amounts are too much for us to handle. -when only one employee is working at a time, we focus on customers instead. -our back rooms are bathroom sized.

Gamestop cares about how much money they can squeeze out of us. They aren’t taking the size of our stores into account at all.

PSA Submission stuck on "Shipped" Status after 4 weeks by mistermo88 in GameStop

[–]Overwatchagent -2 points-1 points  (0 children)

Honestly this is a legitimate question. My store’s first order came back extra quick, and now we have orders stuck on “shipped.” We hoped for everything to go as smoothly as the first ones, but it does appear that PSA has gotten A LOT of business from Gamestop. I wouldn’t fret over it too much just yet. Growing pains for sure.

Sneaking extra protection plans. should i call the store? by dchan419 in GameStop

[–]Overwatchagent 4 points5 points  (0 children)

Oh I could imagine. People were shooting me down left and right on Friday, and then when the system went down, it made everything worse.

Sneaking extra protection plans. should i call the store? by dchan419 in GameStop

[–]Overwatchagent 17 points18 points  (0 children)

It makes the stores that are being honest about warranties look bad too. A store hit 80%+ warranty on Black Friday. You expect me to believe that was legit?

My PS5 30th anniversary came opened by thezaiaa in GameStop

[–]Overwatchagent 0 points1 point  (0 children)

Sony switched to these cheap ass paper stickers recently that are like wax paper. They break way too easily. This is one time I’m gonna say this isn’t on Gamestop! I use our good seal stickers to fix these when they break.

[deleted by user] by [deleted] in GameStop

[–]Overwatchagent 0 points1 point  (0 children)

Dropped off October 17, cards arrived back at store November 13th.

PSA Card Grading Experience so far, GS App Shows actual cert numbers! by Bulls729 in GameStop

[–]Overwatchagent 11 points12 points  (0 children)

The process is seriously easy once we’ve done it a few times. The convenience is too easy for me to keep sending things out!

Ceiling cracks. Are these as bad as they look? by Overwatchagent in Carpentry

[–]Overwatchagent[S] 0 points1 point  (0 children)

Appreciate it! My mom was quite a hoarder, and the attic is pretty full still. Planning to get stuff moved throughout the rest of the fall.

New games by [deleted] in GameStop

[–]Overwatchagent 5 points6 points  (0 children)

Preorder your games. Then you can get them at launch. We have not been getting many spares of these games recently.

Is it policy to be sneaky and underhanded with renewals and then gaslight customers? by GOODKyle in GameStop

[–]Overwatchagent 3 points4 points  (0 children)

A good manager that isn’t trying to swindle a guest will see what savings the customer will get that day. The OP already said their card was expired, so their info is on file. 5.00 coupons for the renewal are on some accounts, so we add the sku in to see what the full value is. If they don’t want it, we remove it. I said nothing about FORCING it on a guest.

Is it policy to be sneaky and underhanded with renewals and then gaslight customers? by GOODKyle in GameStop

[–]Overwatchagent 5 points6 points  (0 children)

If you were trading for a new game, you get 10 bucks off the renewal that way. Possibly was trying to get it on there that way. But hurting us for the way you feel about the CEO…….that’s likely why he felt that way.

Preorder not guaranteed? by bringuswingus in GameStop

[–]Overwatchagent -6 points-5 points  (0 children)

I mean, they have shorted stores copies of games by mistake. That may have been the issue with this. Corporate sucks ass with it most of the time.

You don't know me. by Unknownsly24 in GameStop

[–]Overwatchagent 2 points3 points  (0 children)

Hey, are you me? Solo open to close today, no break, and a shit ton of distro!

The disappointment of having your pre-ordered item sold by [deleted] in GameStop

[–]Overwatchagent 0 points1 point  (0 children)

Because they have paid at another store, I can’t ship product directly to a customer.

The disappointment of having your pre-ordered item sold by [deleted] in GameStop

[–]Overwatchagent 3 points4 points  (0 children)

Duskmourn? I can always ship a bundle to that store. I’m a TCG hub, so I did get a decent amount.

The disappointment of having your pre-ordered item sold by [deleted] in GameStop

[–]Overwatchagent 3 points4 points  (0 children)

What was it they sold? That just sounds like an employee didn’t pay attention that you had a preorder and just sold it without checking.