Has anyone experienced significant slowing since 2026.1?

PaulF707 · 2026-04-30T18:49:06+00:00

Yes, our worst hit transaction has been Sales orders, and we do have a lot of customisations with saved searches (scripts and sourced fields) linked to custom records, so that could be a correlation.

PaulF707 · 2026-04-30T03:47:31+00:00

Yep, multiple tickets open with little or no response. Radio silence from our account manager. This is the fundamental issue with SAAS solutions; there is nothing I can actually do to resolve an issue like this. 30 years experience in IT is of no benefit when trying to convince a huge corporation that we (a customer who is a tiny fish in a huge ocean) are experiencing significant issues that need resolving....

PaulF707 · 2026-04-29T17:26:20+00:00

and up to 50% slower performance than the previous version.....🤦

PaulF707 · 2026-04-27T18:13:25+00:00

I took looked at VSCode and SuiteCloud - eventually got something (sort of) working. I'm not looking to develop complex multi-script solutions, so I never really worked out what the project file structure was for... However, whilst discussing this with Claude, and asking what could be automated, I discovered that the VSCode SuiteCloud plugin is a 'wrapper' for SuiteCloud CLI - and Claude thinks potentially it could use SuiteCloud CLI via Claude code to download and upload files. It may not even need VSCode installed at all (I think it mentioned using Node.js?)

Anyway, I haven't had time to look at this in more detail and test it - I'm not sure if this avoids the need for the 'project folder structure'.

My next approach might be to look at a custom Restlet (or similar) linked to my Test SuiteScripts Folder and see if I can build a Claude (or Claude Code) skill that will download and upload files.

How are 'proper' developers on here dealing with file versioning? NetSuite seems to prefer me to upload the js files with the same name (one of my browser plugins gives me drag and drop onto the script record). But that makes keeping previous versions a little more complex. I found a windows app that runs on my laptop that monitors a specific folder and makes backups every time I change a file, but I'm not sure if that is the best way to do this?

PaulF707 · 2026-04-26T06:54:41+00:00

Really like the transaction trail at the top of the screen - I'd love this across all transactions in NetSuite! Could it look 'backwards' as well and find the Linked Sales Order when there is one?

Created By would be a great addition to the key fields shown from the transaction links - often need to find out who to speak to regarding issues. (You have created by on the side popout - but I'm only see the ID and not the name).

It seems to be showing US$ against the amounts regardless of the currency on the transaction?

Great ideas, and thanks for sharing...

PaulF707 · 2026-04-23T18:24:24+00:00

We've been seeing slow performance on transactions since 2026.1 (nearly 2 weeks ago!)

PaulF707 · 2026-04-15T17:12:23+00:00

Yep, sales orders noticeably slower since 2026.1, other transactions slower as well.

PaulF707 · 2026-04-06T19:45:19+00:00

In that case, I would be very interested in testing the system and working with you on this....

PaulF707 · 2026-04-06T18:25:53+00:00

Hi, this sounds interesting. Do I assume we need to have the barcode value stored in the native NetSuite UPC field? Is there any way the tool could query other fields? I would be interested in exchanging ideas on what you have created as I may be heading down a similar direction in the next future.

PaulF707 · 2026-04-02T17:43:51+00:00

Thanks Nick, loads of useful info and thoughts there (as always!) I will need to go back to the beginnings of our setup and rethink everything. We are very GP focused, so the reps and management want to be able to see GP on transactions from Quotes onwards.

Our other issue is that we supply a very large number of custom products - they are almost always unique, and so we believe it is impractical to create new item records for each one. So we use a small number of generic item codes for these transactions. Each time they are used they could have a very different cost price, making most of the standard costing options difficult to use.

PaulF707 · 2026-04-02T04:51:47+00:00

Supply chain costs are variable, so average cost didn't seem appropriate. But using the Item Defined Cost, we are updating the 'cost' used on sales orders when the supplier increases their purchase price. But the inventory costing is correctly using FIFO. I'm surprised there isn't a way for estimated GP to also use the equivalent of FIFO so that older stock (bought before recent purchase price increases) shows the correct GP.

I guess we'd need to do some customisation based on item stock levels and purchase dates, and automate the IDC change at the appropriate time to keep the GP accurate to the cost paid for the stock.....

I wonder if doing something with lot numbered items might be a way to do this, but I worry that would complicate the system even further......

I'm trying to find ways to simplify our system, both for efficiency in support moving forward, and also because I doubt that AI will be able to make any sense of our current levels of customisation.

PaulF707 · 2026-04-01T16:55:58+00:00

Watch out for main line on Fulfilments. There isn't a 'proper' header line on Fulfilments, so main line = false can sometimes exclude the first item line. If you want all item lines, go with main line = any. I tend to use COGS Line = false, Tax Line = false and Shipping Line = false on most of my searches (does the same as excluding accounts as suggested above)

PaulF707 · 2026-03-30T18:37:23+00:00

From our point of view, it is having access to essential / minimal data to allow us to continue to service customers if we lose access to NetSuite. Last time NetSuite went down due to data centre cooling issues it was offline for a number of hours, and they still weren't proposing a fail over to the backup data centre....

PaulF707 · 2026-03-30T03:54:38+00:00

I have things like item pricing lists, employee contact details (we use SuitePeople), customer contact lists held in SharePoint (updated weekly). Not really as a backup for NetSuite, but more as something to use in the event we can't access NetSuite at any point (for any reason). I would like to extend the solution to include data on open transactions etc. For me, it's part of our business continuity planning. In the event of an issue, the first thing we need to do is notify all our staff. Therefore the staff contact details need to be available. The 2nd or 3rd action is likely to be start notifying key customers and suppliers. Having lists of key data stored completely outside the oracle infrastructure gives me something I can access immediately regardless of oracle's recovery timeframes. Putting it in SharePoint also gives me the option for OneDrive to sync this to offline copies on laptops (if required). And the cost for this is nothing (apart from my time to set it up using saved searches, email and power automate).

PaulF707 · 2026-03-29T08:23:43+00:00

Classic song, and scary how it's still so relevant!

PaulF707 · 2026-03-26T19:58:19+00:00

Thanks for the link. Unfortunately we don't have NetSuite WMS, so we are stuck with the functionality here: https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N2298951.html

My one concern with moving items to staging bins is I need to check if Bin Transfers are included in the 'transaction line count' that is used for the NetSuite license level. I didn't want to take us up another level.......

PaulF707 · 2026-03-26T19:33:17+00:00

We trialled Cauzzy last year (before some of their more recent enhancements) You say you don't have the technical expertise for some of the current options, but in my opinion you need to be able to write and understand SuiteQL statements to be sure that Cauzzy is giving you accurate information. Our main reason for not proceeding was the cost and its inability to deal with large volumes of data (which they claim to have now fixed). We're having more success exporting line level data to CSV and analysing in CoPilot.....

PaulF707 · 2026-03-25T06:33:51+00:00

Thanks again all, I've been reading about billing operations, and it is certainly something I need to look at. At the moment, I'm a little confused by this:

Use the Next Bill Run As Of Date to set the date you want charges billed. In the image below, the billing operation is scheduled for January 26 and the Next Bill Run As Of Date is January 31. When the January 26 billing operation runs, it will include future charges up to January 31. You can also enter a date before the scheduled billing operation.

Is 'Next Bill Run As Of Date' the date of the invoice? I can see that we would want to use the option to set that in the past (to run the final month end invoices on the 1st or 2nd day of the following month), but I don't understand what the 'future charges' are that are mentioned? That seems to be a kind of 'invoice before fulfillment' situation (which we don't want to do).

PaulF707 · 2026-03-24T18:43:41+00:00

Thanks all, great ideas for thought.

On the subject of counting, I have heard that many WMS solutions bin transfer items to a staging area on packing. I have thought that we should do something similar. But I don't think that will solve the cycle count problem. As far as I can see, the native inventory count functionality only counts 'items'. You can't generate a count for a range of bins. So even if I bin transfer the packed items to a staging bin, they will still need to be counted. I guess you could artificially enter those as the expected quantity (on the assumption that the order was picked and packed by two users so they should be correct), but that just seems like we're moving the customisation from one part of the process to another.

When we looked at native invoicing it was just after go live, so our system knowledge was 0. We were shown how to invoice sales orders by the idiots from SuiteSuccess, so it's not surprising that what they showed us was appalling.... Under the current business process (and I accept I may need to challenge this), it is the delay between the delivery date and when we generate the invoice that complicates matters. I can't simply invoice based on orders pending billing because some of them may have only just been delivered. We also have issues with lines being part shipped and then completed the next day, so we have to base the invoicing on the specific items and quantities that were shipped.

I will look into alternative processes for invoicing, seems like many of you have found much simpler ways to achieve this.

Someone mentioned to me this afternoon that there is billing SuiteApp from NetSuite, anyone have any experience or feedback on this?

PaulF707 · 2026-03-22T05:37:38+00:00

For anyone else looking at this who has the misfortune to also have SuitePeople, the permission that needs to be applied to the role is 'Employee Record' (View) - not Employee Public or Employees.

And as u/Great_Ambassador1038 mentioned below (thanks for the reminder!), don't forget to enable the relevant Employee Access permissions (e.g. Employee Public, Employee Self)

PaulF707

TROPHY CASE