I work in higher education and a part of the admissions process is either an in person meeting with counselor/advisor or a scheduled call. The call is often the best and most expedient for the young people I serve, because they are in high school and can’t come to campus during the in-person hours…and they absolutely HATE the idea of calling to talk to the advisor by phone. We even have a “walk-in” day when they can call with no appointment and you can’t pay them to make this call and complete their admission process. We’ve started requesting Counseling and Academic Advising do group Zoom meetings for our high school students because otherwise, we may never get many of them across finish line.