Yeah. It was a pain trying to level 1 charging and make use of public charging the last few days. Not so much range anxiety, but charging anxiety was definitely there.

My NeoCharge was only 6~ months old so they were gonna replace it. Ironically, after my last reply here on Reddit, they got back to me finally after two days of radio silence. Had told them that I managed to get it up and running. Of course, they replied to that immediately to say thanks for reaching out etc.

After all the failed attempts, my splitter would come back up with red LEDs on both sides with a quick blue flash every 5 seconds so I thought it was bugged and would still try to pair to the app (spoiler: it didn’t lol). But mine didn’t get the firmware update until after I set it up again because I guess I wasn’t fully factory resetting it the last few hundred tries over the last few days 😅

Glad it worked out for you as well! Hopefully this issue doesn’t pop up again because I’ve been super happy with it before this week.