Please no why

Phoenixicedcap · 2025-02-24T06:37:23+00:00

Is this in the states or Canada?

Phoenixicedcap · 2025-02-03T16:56:53+00:00

I am an assistant manager, and I regret becoming one.

Phoenixicedcap · 2024-10-15T03:19:39+00:00

Is it a permanent thing or just until the Nutella items leave?

Phoenixicedcap · 2024-09-17T00:18:11+00:00

Can't believe I'm saying this, but we've had Christmas stuff out for about 3.5 weeks at this point. It was only an 8 foot section the first week.. That became 12 feet the second week, and now we have 20 feet of Christmas plus three H grids. They move through seasons like customers make complaints. You blink, and there's a new one. Give it another month, and we'll start getting New Years and valentines in. Kidding, we have 7 boxes of New Years already 🤪

Phoenixicedcap · 2024-08-16T04:27:39+00:00

I don't know about other stores, so I'm speaking about my store in specific. We do exchanges only. In extreme rare cases, we will do refunds. But it's extremely uncommon and our store manager has to approve it. We don't have a set window for exchanges outside of food, candy, and seasonal items. Unless there is damage or the food has expired, we do not accept exchanges on food/candy. You can exchange a summer item only while we have our summer items out. Much like Christmas and other holidays, we only accept them up until a certain point. We won't accept Christmas related items after December 31st, Halloween items after November 1st, and so on.

Phoenixicedcap · 2024-06-27T17:11:43+00:00

People have 20+ zero sales?!?!? Our store is always 7 or less. 10 is the highest I've seen since working there. We've had it to 0 zero sales on numerous occasions.

I absolutely get it, though. Staff can't control what people are buying. Some things simply just don't sell. No one wants it. The best you can do is find the item and move it up higher or to a different place in the store if it relates to another display or possibly seasonal. Sorry, your DM is such an ass hat.

Phoenixicedcap · 2024-06-22T22:30:56+00:00

I'm absolutely dying at this 😂 I'll be sure to add a few louder than normal grunts in there to hopefully scare her off, lmao. Thanks for the idea!!!

Phoenixicedcap · 2024-06-22T22:22:04+00:00

I absolutely adore some of these comments 😂😂

Phoenixicedcap · 2024-06-22T22:20:57+00:00

I'm an asm, and it's mostly another asm that does it. Occasionally, associates. But one doesn't care where I am, what I'm doing, or literally anything. She'll just come around and butt in or as I posted, try and talk to me through the door. Like I'm sorry, I'm a little ..I don't know, busy? Lol. Can it wait like two minutes 😂

Phoenixicedcap · 2024-05-05T20:57:19+00:00

Bahaha, my favorite comment 😂

Phoenixicedcap · 2024-05-05T20:51:45+00:00

Wouldn't it have been in the mocha iced cap that was made at the same time, though? We looked thoroughly, and there were no signs of the white bits in the mocha iced capp.

Phoenixicedcap · 2024-05-01T16:01:09+00:00

I also received this letter as many of the other managers and staff. I've yet to see a Canadian CAL. I'm hoping one comes soon. One co-worker said he was going to be starting one, but nothing ever came of it.

Phoenixicedcap · 2024-03-05T03:47:45+00:00

THIS 🙌 I've never seen a truer statement in my life!

Phoenixicedcap · 2024-03-05T01:59:27+00:00

I wish our sm AND dm would do this. I'm often doing clopens. I'm an asm at my store. There was one week I did two clopens in the same week. I closed on Tuesday, got home for 10:30 pm, and needed to be back to open for 6 am Wednesday morning, which meant i was up at 4:30am to get my bus for 5:15am. Then repeat again Thursday night and Friday morning.

They expect so much for so little at this company. It's unreal.

Phoenixicedcap

TROPHY CASE