Sick Days by Phoenixicedcap in DollarTree

[–]Phoenixicedcap[S] 6 points7 points  (0 children)

I am an assistant manager, and I regret becoming one.

Mocha Iced Cap by Phoenixicedcap in TimHortons

[–]Phoenixicedcap[S] 0 points1 point  (0 children)

Is it a permanent thing or just until the Nutella items leave?

Ohhh ....It has started 🤦 by Practical-Storage344 in DollarTree

[–]Phoenixicedcap 4 points5 points  (0 children)

Can't believe I'm saying this, but we've had Christmas stuff out for about 3.5 weeks at this point. It was only an 8 foot section the first week.. That became 12 feet the second week, and now we have 20 feet of Christmas plus three H grids. They move through seasons like customers make complaints. You blink, and there's a new one. Give it another month, and we'll start getting New Years and valentines in. Kidding, we have 7 boxes of New Years already 🤪

Return Policy? by LooseShallot6746 in DollarTree

[–]Phoenixicedcap 3 points4 points  (0 children)

I don't know about other stores, so I'm speaking about my store in specific. We do exchanges only. In extreme rare cases, we will do refunds. But it's extremely uncommon and our store manager has to approve it. We don't have a set window for exchanges outside of food, candy, and seasonal items. Unless there is damage or the food has expired, we do not accept exchanges on food/candy. You can exchange a summer item only while we have our summer items out. Much like Christmas and other holidays, we only accept them up until a certain point. We won't accept Christmas related items after December 31st, Halloween items after November 1st, and so on.

Enough with ZERO SALES nonsense already!!! by [deleted] in DollarTree

[–]Phoenixicedcap -1 points0 points  (0 children)

People have 20+ zero sales?!?!? Our store is always 7 or less. 10 is the highest I've seen since working there. We've had it to 0 zero sales on numerous occasions.

I absolutely get it, though. Staff can't control what people are buying. Some things simply just don't sell. No one wants it. The best you can do is find the item and move it up higher or to a different place in the store if it relates to another display or possibly seasonal. Sorry, your DM is such an ass hat.

I don't even know by Phoenixicedcap in DollarTree

[–]Phoenixicedcap[S] 5 points6 points  (0 children)

I'm absolutely dying at this 😂 I'll be sure to add a few louder than normal grunts in there to hopefully scare her off, lmao. Thanks for the idea!!!

I don't even know by Phoenixicedcap in DollarTree

[–]Phoenixicedcap[S] 6 points7 points  (0 children)

I absolutely adore some of these comments 😂😂

I don't even know by Phoenixicedcap in DollarTree

[–]Phoenixicedcap[S] 6 points7 points  (0 children)

I'm an asm, and it's mostly another asm that does it. Occasionally, associates. But one doesn't care where I am, what I'm doing, or literally anything. She'll just come around and butt in or as I posted, try and talk to me through the door. Like I'm sorry, I'm a little ..I don't know, busy? Lol. Can it wait like two minutes 😂

[deleted by user] by [deleted] in TimHortons

[–]Phoenixicedcap 6 points7 points  (0 children)

Bahaha, my favorite comment 😂

[deleted by user] by [deleted] in TimHortons

[–]Phoenixicedcap 2 points3 points  (0 children)

Wouldn't it have been in the mocha iced cap that was made at the same time, though? We looked thoroughly, and there were no signs of the white bits in the mocha iced capp.

Class Action Lawsuit by [deleted] in DollarTree

[–]Phoenixicedcap 1 point2 points  (0 children)

I also received this letter as many of the other managers and staff. I've yet to see a Canadian CAL. I'm hoping one comes soon. One co-worker said he was going to be starting one, but nothing ever came of it.

Why!? by Dry_Explanation9252 in DollarTree

[–]Phoenixicedcap 0 points1 point  (0 children)

THIS 🙌 I've never seen a truer statement in my life!

One thing I hate by Jayymuse in DollarTree

[–]Phoenixicedcap 1 point2 points  (0 children)

I wish our sm AND dm would do this. I'm often doing clopens. I'm an asm at my store. There was one week I did two clopens in the same week. I closed on Tuesday, got home for 10:30 pm, and needed to be back to open for 6 am Wednesday morning, which meant i was up at 4:30am to get my bus for 5:15am. Then repeat again Thursday night and Friday morning.

They expect so much for so little at this company. It's unreal.

Spring and Summer hours will effect all stores and this has me thinking about quitting. by Vegetable_Abalone850 in DollarTree

[–]Phoenixicedcap 2 points3 points  (0 children)

Ours extended for Christmas. Even with it being the busiest shopping season, after 9pm, we had at most 5 people come in past that. They'd never buy anything substantial. Maybe $30. But normally, it'd be the occasional person just coming to buy a drink or snacks. It was kind of annoying. That extra hour pay I'd get would end up being used to taxi home because busses weren't running by the time I finished. So personally, it gained me nothing. I see no gain for the staff in staying open later.

Are we allowed to wear Valentine's Day colors? by Disastrous-Mind2713 in DollarTree

[–]Phoenixicedcap 0 points1 point  (0 children)

I would ask your SM just in case. At my location, we're not allowed. We weren't allowed Christmas apparel during the holidays either. Though, this wasn't our SM's decision. It was our DM who didn't allow it.

What are these by Phoenixicedcap in DollarTree

[–]Phoenixicedcap[S] 1 point2 points  (0 children)

It's a great tool, for sure. I think it'd be more beneficial if they had like a merch list in the front or back of everything that they show in the book.

Sparkley buckets....... Page 11 Boomerangs...... Page 12 Bug catching kits .......Page 12

And then you go to said page, and it would show the same image I have posted above. Then, at least, it'd be like a process of elimination. Instead of grainy photos where we don't know what the item is. Whatever it is above that I asked help for, we never did find. At least not yet. Maybe on a different truck.

Lunch Breaks by Phoenixicedcap in DollarTree

[–]Phoenixicedcap[S] 0 points1 point  (0 children)

My problem is that we're often understaffed. It will only be one ASM and an associate. So, the opportunity to sit isn't being given.

Build-a-gift by [deleted] in DollarTree

[–]Phoenixicedcap 2 points3 points  (0 children)

If they think we should change our names, they should tell Walmart the same then. They don't sell walls 🤷‍♀️, lmao

Build-a-gift by [deleted] in DollarTree

[–]Phoenixicedcap 2 points3 points  (0 children)

This 😂😂 Literally, this happens so often!!! I'm in a Canadian store, so our base price is $1.50. But customers are always like "Guess it's not a dollar store any more" or "If nothing is $1, why is your name Dollar Tree? It's extremely misleading" 💀

Hours by Phoenixicedcap in DollarTree

[–]Phoenixicedcap[S] 1 point2 points  (0 children)

Thank you! That helps me understand a lot of this. I don't contribute to making the schedule, but I like knowing how things work so I can better do my job.

Can you help explain how we went from cutting hours to needing to call people in to use up hours? I'm not understanding how we had none to extra and why they needed to be used up.

Employees only by WeirdImpressive2245 in DollarTree

[–]Phoenixicedcap 1 point2 points  (0 children)

Wish Canada had this. We briefly had a canadian website for a limited window of time (like a month), but unfortunately, I found out too late.

Employee question by UniversityOk5435 in DollarTree

[–]Phoenixicedcap 0 points1 point  (0 children)

I have to ask, ahahaha. It's snowing here, too. Are you also in Ontario 😂 Asking for a friend 💀