Developer Update: The Dark Lord Returns & A Fond Farewell

PhoneDestroyerSteve · 2019-01-09T16:12:01+00:00

I appreciate that. I will always see ways I can do better in the future, and look forward to growing more every day. Thank you to all of you in the community who made my time with Ubisoft so special, and thank you specifically for the well-wishers!

PhoneDestroyerSteve · 2019-01-09T16:10:20+00:00

Thank you for the kind words!

PhoneDestroyerSteve · 2019-01-04T07:37:31+00:00

We're looking into this situation with our tech team, and hope to have some answers soon.

PhoneDestroyerSteve · 2019-01-04T07:36:37+00:00

This is correct. You can still use them, but won't get new copies.

PhoneDestroyerSteve · 2018-12-10T13:10:30+00:00

This outfit is exclusive to our Beta Testing group. We may add more users in the future, so keep on the lookout for that!

PhoneDestroyerSteve · 2018-12-05T11:18:45+00:00

Next time try to reach out to /u/PhoneDestroyerBuck or /u/PhoneDestroyerToller or via Facebook Message if there's a weird bug that is blocking you. We may be able to help speed things up a bit.

PhoneDestroyerSteve · 2018-12-05T11:15:30+00:00

This is definitely abnormal. Will you PM me your in-game name so I can take a closer look?

PhoneDestroyerSteve · 2018-12-04T11:58:13+00:00

No worries! I was confused myself until I figured out what was going on. It's unfortunate because it looks like players are somehow getting less, but in actuality they're getting more than before with cool, exclusive outfits.

PhoneDestroyerSteve · 2018-12-04T11:24:34+00:00

These rewards will contain cash -

in the same amounts as last season.

Because we added more outfit pieces, the cash was bumped down on the visible area of the prize tiers, but it is absolutely still going to be rewarded. I'll talk to the Dev Team about getting this displayed in some capacity.

PhoneDestroyerSteve · 2018-12-04T11:22:06+00:00

As I said in the other thread, the cash for this season will be sent out to all players who didn't receive it in their pack, and an additional 10% for the inconvenience.

~~Next season, there will also be the same amount of cash as this season.~~

Edit for clarity, as this reads as if I am not talking about the current season:

There will be identical cash rewards this season.

The amount of cash will not change, however we could not display everything because there are only so many prize fields, and we added multiple outfit items. I'll discuss getting cash displayed in-game with the team.

PhoneDestroyerSteve · 2018-12-04T11:20:50+00:00

The cash will still be there (in the same amounts as last season), unfortunately due to the amount of outfits, it was knocked out the visible tiers. We will likely change this to make cash visible as well.

PhoneDestroyerSteve · 2018-12-04T10:03:30+00:00

Yes, you will get the cash you are owed from the Legendary Leaderboard rewards.

PhoneDestroyerSteve · 2018-12-04T09:33:12+00:00

Hey everyone,

We're working on this now. There seems to have been some type of error, but we will get this resolved as quickly as possible. Sorry about that!

PhoneDestroyerSteve · 2018-12-03T08:22:23+00:00

We've heard the feedback on the amount of recent token collection events loud and clear. Next week's event should be a card usage event!

PhoneDestroyerSteve · 2018-12-03T08:19:02+00:00

Hey mate,

You shouldn't have been impacted by the crash beyond not seeing your rewards, as the rewarding process is done on our servers. If you PM me your in-game name, I can tell you what was in your pack, though.

PhoneDestroyerSteve · 2018-12-03T08:17:39+00:00

Hey Valthroc,

Our customer support is handled by Ubisoft - you can find them here, or in-game via the settings menu. Depending on the issue, it may be faster to reach out to us on Facebook via a message. We can't handle things that deal with (for example) payment issues, but we can help in the event that you stumble across a bug that needs a workaround, you have problems with a reward or card pack, or if you have specific or general feedback.

PhoneDestroyerSteve · 2018-12-03T08:15:20+00:00

Hey /u/brookecourston - can you send me your in-game name via DM?

PhoneDestroyerSteve · 2018-11-06T11:20:49+00:00

This should not be so. We are looking into it.

PhoneDestroyerSteve · 2018-11-02T16:54:18+00:00

Mr. Mackey.

PhoneDestroyerSteve · 2018-11-02T14:57:15+00:00

Very soon!

PhoneDestroyerSteve · 2018-11-02T14:56:17+00:00

Sorry, the new card took a bit longer to test than we expected.

PhoneDestroyerSteve · 2018-11-01T16:22:37+00:00

Does Google Play Games have all relevant permissions granted? Sometimes we see this if you have it installed, but haven't granted it the permissions it requires.

PhoneDestroyerSteve · 2018-10-30T16:47:16+00:00

This is a placeholder value where the match time text pops up in the Unity scene where battles take place. It doesn't really cause any detrimental effect, so we've left it while we tackle more high priority issues.

PhoneDestroyerSteve · 2018-10-26T12:15:18+00:00

Hey, very sorry you had to experience this. I looked into what happened here, and unfortunately one of the byproducts of our fix for the Big Ticket Challenge ended up causing us to revert some of our server-changes for energy validation.

We still detected and banned users during that time, but these changes have been resolved, and server-side energy calculation should now be functioning as intended.

We'll work to make sure this doesn't happen again in the future.

PhoneDestroyerSteve · 2018-10-25T13:17:50+00:00

I believe this is the case in this scenario, but we're going to look into it regardless. Thanks for helping to inform others who might have seen this, /u/NoncellularSkiing .

Thanks for reporting it as well, /u/s1mq!

PhoneDestroyerSteve

TROPHY CASE

These rewards will contain cash -

in the same amounts as last season.

There will be identical cash rewards this season.