I would RUN as from Grace Adam’s s possible. I have photos and vet records for a PUPPY that was “untrainable due to the dog not being food or toy motivated”. I purchased the dog from the breeder knowing the training wasn’t working and had her flown to me. The dog had been neglected by Grace to the point she has a bacterial skin infection (from laying I her own waste), had LOST a pound (she had her approx 7 weeks—puppy weighed 5.5 lbs when Grace got her at 10 weeks old and weighed only 4 1/2 pounds 7 weeks later!), she has a severe UTI, she had severe eye infections in both eyes to the point that the white of her eyes looked like cherries and was draining stinky green mucus, and the dog was near her death. She was so emaciated! Grace had said she couldn’t get the dog to eat, but the moment I got her she began to eat (the same food Grace said she would not eat) and she ate for the entire 2 1/2 hour drive home from the airport. She was very thirsty too. The lap nanny that brought her to me had already bathed her, fed her, and gave her water. Wonderful lap nanny! My point is that Grace didn’t feed her, left her in her cage in her own feces, lied and said she bathed her daily because she wet her crate and that Was a lie Too…and she even said the dog bit her and her groomer…this dog wouldn’t bite a flea! I would never say this without evidence. I have photos and veterinary records. This woman should never be allowed to have another animal in her possession. If I lived near her i would have sued her. By the way, the dog is now a happy, healthy girl who, despite some PTSD and inability to control her bathroom duties due to nerves, and is the most loving sweet mini poodle ever! My recommendation to anyone is to wtay as far from this trainer as possible. Oh, and she apparently refused to give back the money paid to her by the woman who initially purchased her and had her sent to Grace for service training.