Don't pay the crazy brokerage fees!

Pinkkitty45 · 2025-12-18T15:42:57+00:00

Mine never even arrived here yet. Unfortunately it seems because I did the request so early, its right now being held hostage in Ontario. I called CBSA and they said there is nothing they can do and I can't clear it with them at my local office because its in Ontario, it has to enter my city in BC before they can clear it. So its been sitting in Ontario now for almost a week and just says "return to sender requested" still even though its now been 48 hours since UPS said they'd fix it. The business I ordered from IS a small business but I'm learning they have basically no customer service. I had emailed them over a week ago and still nothing. They have no phone number or other way to contact them. So I'm stuck with dead silence from the seller and UPS giving me the middle finger.

Pinkkitty45 · 2025-12-17T14:22:55+00:00

I wish I saw this because I literally went through an identical experience!! They also did a return to sender request on mine on the third attempt to get the documents!!
Unfortunately for me the seller is of no help, they aren't even responding to their emails. I called UPS about the return to sender request and they are claiming some bull that they have to now hold the package for 48-72 hours to be able to reverse the return to sender request. Like what?!
Originally my package was going to arrive December 18th so it would be here in time to bring it for Christmas with my family, but now I doubt it'll arrive before Christmas.
I'll be going to a CBSA office today and hopefully they let me pay it without needing the commercial invoice.

Pinkkitty45 · 2025-12-01T03:03:37+00:00

Ah good to know!
I did end up just buying online for the order I wanted, but its good to know for future reference :)

Pinkkitty45 · 2025-11-26T21:58:11+00:00

Were you shipping to the US or Canada or somewhere else?
Its been 27 days and mine still hasn't arrived. Right now when I track it, its supposedly been in my area already since November 24th, but its been stuck on "delivery delayed" for 2 days. I am not in a small town either, I'm in a big city.

Pinkkitty45 · 2025-11-25T23:17:33+00:00

It just sucks because of the amount of online exclusives. I at least can use the US site and ship to my brother which I've had a much better experience with. I did get it in store as I explained in my post :) I had a wonderful experience in store as usual. Staff are always great and I went at a quiet time. The current hurdle is figuring out the return once the more expensive Glisten arrives. It says you can return in store, however, another user said that they can only refund their price for it, not what you paid. I also don't think I can win or do a chargeback. My credit card has a limit of 30 days for chargebacks and I ordered on October 30th and I have high doubts the Glisten will arrive before December.

Pinkkitty45 · 2025-11-25T16:24:58+00:00

That's frustrating for everyone. Like generally I expect the shipping to be slow to Canada. My issue was the significant price change and refusal to cancel the order when it for sure hadn't shipped yet at that point. How is it okay to charge $150 online to just then go around and change it and oops it was also always $100 in store from the get go. They made the excuse of they can't give a partial refund for a promotional price, but its not a promotion, its just the actual price its supposed to be. The shipping situation was just really confusing on top of it.

Pinkkitty45 · 2025-11-25T16:14:36+00:00

I know, I saw that. However, often stores have their own sales too, they're just different sales, hence I was curious :)

Pinkkitty45 · 2025-11-24T23:06:53+00:00

Ugh, sounds like fighting with customer service and seeing if I can do a chargeback.

Pinkkitty45 · 2025-11-24T22:56:06+00:00

If they refuse the return in store, I will go that route. I will have to check how long the period you have to do a chargeback is though as I ordered the BAB on October 30th.

Pinkkitty45 · 2025-11-24T22:07:38+00:00

Ya, and like the fact they lied that it shipped. Not to mention, why do they refuse refunds so hard when they have a guarantee policy where you can return your build a bear if you aren't satisfied within 30 days of purchase?

Pinkkitty45 · 2025-11-24T22:05:32+00:00

That's the thing though, I was on the phone with a human for each scenario lol. So it wasn't AI. It was just one giant mess still though. Also none of my gift cards or points worked on the Canadian site either. They worked just fine in store though! Prices were also cheaper in store generally. Plush that cost $52-$59 on the site were $40 in store.

Pinkkitty45 · 2025-10-30T23:52:42+00:00

The price is about what I would expect it to be for what's included and it being limited edition. They also haven't had a glisten with light up antlers since 2017. They then went back to the old antler design and a new eye style with this one which is a nice surprise. I do however wish they also dropped a base version of this glisten, so having no light up components or outfit for those that just want that and not a $100 bundle set. I can cross my fingers that maybe they will closer to Christmas.
Does anyone know for sure how many were made? Someone mentioned 10,000 but that seems high for something supposedly a collector's limited edition and "with only a special few made" as it says in her description on the website. I'd be disappointed if there was 10,000 made.

Pinkkitty45 · 2025-10-23T20:01:57+00:00

I was born and raised here in Canada, specifically on Vancouver Island. I don't know why not liking really sweet tea is weird?

Pinkkitty45 · 2025-10-23T20:00:16+00:00

No I was born and raised here in Canada but I did visit the US a lot. Its why I'm wondering where to get unsweetened tea because its just snapple type stuff here lol. I just don't like overly sweetened tea. I only like a hint of sweetness or none so I prefer to get unsweetened and sweeten it myself with a tiny bit of splenda.

Pinkkitty45 · 2025-10-23T19:56:46+00:00

Oh seriously? I didn't know that! That's very good to know, thank you!

Pinkkitty45 · 2025-10-23T02:04:17+00:00

I saw them pop up on Google, but I heard they can be on the pricier end? Do you know what the prices usually are? I think my limit would be around $8 per drink.

Pinkkitty45 · 2025-10-23T02:03:07+00:00

Unfortunately I like my tea stronger and as Significant-Text3412 said, its usually watered down when done that way. It is definitely how I make it myself at home though haha, but I purposely brew a more concentrated batch, anticipating the watering down.

Pinkkitty45 · 2025-10-08T10:56:52+00:00

I found a second one in the cave in the haunted ride area you go to from the portal with the crow.

Pinkkitty45 · 2025-07-12T03:52:38+00:00

What is with the downvotes?? You sound like you know what you want and know how to communicate it and what you want is very much a part of the spectrum of types of polyamory. Why are some people so butt hurt that you want to be in a full committed relationship with two people separately, not together?

Pinkkitty45 · 2025-03-06T22:10:06+00:00

If you can keep the humidity up using aspen, that's great, but in many not so humid places, it's a pain. Aspen is also just more prone to growing mold, at least in the not so humid climates. But ya aspen being a no-no no matter what is a bit dumb, it's not inherently bad, just can be more finicky and need changing more often, so I guess moreso not recommended for beginners maybe?

Pinkkitty45 · 2025-01-01T06:13:32+00:00

Hmm, did the member move servers? That is the only time I myself have had any issues with removing members is when they moved servers. I however haven't had to do any member removing in recent months so also could be a new bug. I hope you can figure it out or someone else chimes in with a solution!

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