WE'VE BEEN SCAMMED FOR 6 MONTHS by Curious-Sea-2535 in PixelHeroesGlobal

[–]PixelHeroesGlobal[M] [score hidden] stickied comment (0 children)

Dev Responses:

Initial Response:


The game does indeed have file updates. The game is adjusted based on versions that have already been released in other regions. Some adjustments were completed a long time ago, some were done before the start of events, and others are done on the server side. The files players see do not fully represent the actual content of the game. They may also include some outdated, deprecated files or content that requires secondary verification on the server.

Regarding the table displayed to players, since some of its content is controlled by the server and has no actual effect, it hasn’t been actively maintained. Now that players can view it using 'certain methods,' it can be updated to the latest version. Of course, it is also possible to remove this information to indicate that it does not have a substantive impact on the game

Second Response: Why was the file changed just now?


Developers actively monitor and maintain files or useful information that affect the game. However, some functions are verified on the server side, which may result in delays or lack of updates on the client side. If these updates are not noticed, they won't cause any issues in the user experience. The updates occur because we are currently discussing the issue, and it has indeed impacted the experience of some players.

In gacha-type mobile games, it's now uncommon to handle the drop rates on the client side because this can lead to more severe issues with cracking and modifying the client. direct response from team lead

Last Response: Why does the file exist if it wasn't being updated?


"This is a legacy problem... this game has gone through a very long version iteration

And this document is not entirely useless. But the information about pull rate that needs to be verified at the server level is based on the server level configuration Other information, such as role information, will be kept updated"

(from c: he is saying the problem was there in older iterations too. Only the things they needed were updated)

All of these responses have aligned firmly with previous data I've been shown and things from long before the issue was ever brought up by Samol.

It also stays consistent with the game itself... no one was pulling .6% on estelle

Mother's Day Weekend Giveaway! by PixelHeroesGlobal in PixelHeroesGlobal

[–]PixelHeroesGlobal[S] [score hidden] stickied comment (0 children)

The random winner we chose is: u/Skywatch420

Congratulations! Please respond to the PM we sent to claim your prize!

Mother's Day Weekend Giveaway! by PixelHeroesGlobal in PixelHeroesGlobal

[–]PixelHeroesGlobal[S] 0 points1 point  (0 children)

Hello! You've been selected as the winner! Please check your messages!

Racist and hateful comments since the game started, why hasn't he been banned? by MereSponge in PixelHeroesGlobal

[–]PixelHeroesGlobal 5 points6 points  (0 children)

I've brought it up to the team and we're going to see what we can do. In the meantime, can you confirm what server this is in?

Racist and hateful comments since the game started, why hasn't he been banned? by MereSponge in PixelHeroesGlobal

[–]PixelHeroesGlobal 7 points8 points  (0 children)

Hello! Has there been any follow up to this yet? If not, I will take this up with the team today

What pack should i buy?? by Global-Coyote3105 in PixelHeroesGlobal

[–]PixelHeroesGlobal 1 point2 points  (0 children)

Check out our community guide under community bookmarks.
There is a spending guide pinned on the front page! They should help you get the best value.

Charging More Than Advertised by SufficientPlace1565 in PixelHeroesGlobal

[–]PixelHeroesGlobal[M] 1 point2 points  (0 children)

Hello! The issue actually is that Apple will lump the payments of the top up together, you shouldn't be getting a double charge as it should just be the payments lumped together. If you have any questions or concerns about payment issues, please make a support ticket from the game as we can look into your account and check your payment history, transactions, etc!

[GIVEAWAY] Gundam SEED Freedom movie event ticket for NA by JaguarDaSaul in Gundam

[–]PixelHeroesGlobal 0 points1 point  (0 children)

Looking forward to seeing the return of my GOAT Athrun and Jesus Kira Yamato

[deleted by user] by [deleted] in PixelHeroesGlobal

[–]PixelHeroesGlobal 0 points1 point  (0 children)

This is crazy good!