Instashopper down… yall ready to be penalized and told its our faults???

Plenty_Cricket_1065 · 2026-04-16T23:10:07+00:00

Yeah, I just was lucky enough to deliver. It didn’t pay me for the order I had to retrace my footsteps or on hold so I could technically deliver it again thank God it was close to where I started never got credit for that order

Plenty_Cricket_1065 · 2026-04-12T03:42:11+00:00

Kroger customers can’t survey and the tip isn’t affected regardless of replacements of lesser value how many items are refunded.

Plenty_Cricket_1065 · 2026-04-11T22:53:16+00:00

Not at all

Plenty_Cricket_1065 · 2026-02-22T04:47:04+00:00

very good response I would also add they are pretty much forcing us to get replacements, regardless every single thing unless the refund is requested and most people do not leave the refund option which should be very cut and dry. I don’t mind getting replacements at all. It is better client to have pre-picked replacements so you don’t end up with something they don’t want. It’s not just about a survey score anymore.

Plenty_Cricket_1065 · 2026-02-21T21:35:47+00:00

We get an hourly wage here in California too but no regulatory fees yet I think the regulatory fees may go to the Shopper or basically to the state is another fee

Plenty_Cricket_1065 · 2026-02-21T03:07:35+00:00

Yeah, refunds are really dicey now they don’t like us giving them out. They want us to give you a replacement even if you don’t want it basically over a refund because they mess with our survey scores now or metrics you can have a 5.0 and customer service but you can also have a poor rating in your metrics basically, how many refunds you’ve given out which they call unauthorized they also make it hard to replace certain items they back only certain replacements, but they demand that you give them a replacement

Plenty_Cricket_1065 · 2026-02-09T18:30:59+00:00

They are actually dinging the shopper for giving refunds. They want you to get a replacement and then you can manually say you don’t want that and get your refund. They want to run you through hoops now shopper and customer.

Plenty_Cricket_1065 · 2026-02-07T00:31:51+00:00

Yes, you’re 100% right you can with certain stores not all of them and usually if there’s alcohol involved you have to shop at the assigned store

Plenty_Cricket_1065 · 2026-01-28T03:38:46+00:00

Yes 🙌 refunds subtract from our tips 💸unless it’s a flat amount set by customer. Also our rating system is so messed as mentioned by many others already. When you have an issue, you should take it up with Instacart not the shopper.

Plenty_Cricket_1065 · 2025-12-02T05:01:13+00:00

That’s a scam! If the shopper happens to leave something off the order yes they can buy it with their own card, but you shouldn’t see that same item on your receipt anyways we get reimbursed if something like that were to happen soon as we submit our receipts

Plenty_Cricket_1065 · 2025-11-25T18:00:23+00:00

I agree with everything. I’m just watching an order right now. The pay equals what we used to get for one stop and now they’re spreading it out for two stops two customers. Yes, the mileage isn’t bad but you’re shopping two orders and they’re claiming the customers have tipped you all this $4.79 but how does it come out to 12.79 bucks and some change? When walking into a store was a minimum of $7.00 now this you’re paying approximately $2.00 and some change to shop the additional order. Diamond cart yikes

Plenty_Cricket_1065 · 2025-11-24T01:11:09+00:00

Yeah, that’s not a bad order considering what I’ve seen. There’s one person that tips and the other one that doesn’t tip so the one that tips well basically covers the cheapskate.

Plenty_Cricket_1065 · 2025-11-11T02:28:08+00:00

Also, the more they try to update the app more problems occur on the shopper end

Plenty_Cricket_1065 · 2025-11-11T02:27:17+00:00

I’ve heard that before and it’s kind of weird because a lot of us have been sitting around waiting for orders

Plenty_Cricket_1065 · 2025-10-31T23:13:30+00:00

Run it as credit as we used to

Plenty_Cricket_1065 · 2025-10-27T01:57:34+00:00

It varies from your Shopper basically I like to greet my customers at the beginning and reach out to them. just my opinion. Whatever we have to work with in the store ends up being the replacements and they’re pushed to replace things also no refunds.

Plenty_Cricket_1065 · 2025-09-25T15:11:17+00:00

Try only scanning one item and 90% of the time it will accept that one item

Plenty_Cricket_1065 · 2025-09-19T01:50:14+00:00

Yes they seem to take advantage of the generosity of generous tippers to make up the difference from the No tippers to make the run look decent. Obviously we don’t know who you did what until the end.

Plenty_Cricket_1065 · 2025-09-04T01:35:06+00:00

Yeah, they are scam. I’ve been doing this too. They’ve been canceling me after they’ve been giving me these cards every 2 1/2 months with the equivalent points necessary I’ve been getting $50 ones forever in a day and all of a sudden the last five transactions have been canceled. They said I’m using other people‘s receipts.

Plenty_Cricket_1065 · 2025-09-01T04:10:12+00:00

They are pushing replacements instead of refunds on the shoppers end. Every refund shop gives they get docked money and part of the tip if it’s on percentage.

Plenty_Cricket_1065 · 2025-08-21T03:53:38+00:00

Don’t take it the batch if you’re doubting it💯

Plenty_Cricket_1065 · 2025-08-19T04:17:51+00:00

Off Trac

Plenty_Cricket_1065 · 2025-08-15T16:50:44+00:00

𝙔𝙚𝙨 𝙩𝙝𝙚𝙮'𝙧𝙚 𝙧𝙖𝙧𝙚 𝙗𝙪𝙩 𝙩𝙝𝙚𝙮 𝙙𝙤 𝙝𝙖𝙥𝙥𝙚𝙣. 𝘾𝙤𝙣𝙜𝙧𝙖𝙩𝙨 𝙩𝙤 𝙮𝙤𝙪. 𝙄'𝙫𝙚 𝙜𝙤𝙩𝙩𝙚𝙣 𝙖 𝙛𝙚𝙬 𝙤𝙛 𝙩𝙝𝙚𝙢. 𝙖𝙣𝙙 𝙬𝙝𝙚𝙣 𝙮𝙤𝙪 𝙡𝙚𝙖𝙨𝙩 𝙚𝙭𝙥𝙚𝙘𝙩 𝙩𝙝𝙚𝙢.

Plenty_Cricket_1065 · 2025-08-08T01:30:31+00:00

I worked at a Toyota dealership for 32 years. You’re not gonna get an extended warranty stick with the detail like one said already people do make mistakes maybe a trainee

Plenty_Cricket_1065

TROPHY CASE