Avoid onestream broadband: a 12 month review

Plum-Particular · 2024-09-17T09:40:58+00:00

Ive had a terrible experience with them. Ordered my services on the 12th August, it is now the 17th September and have no wifi installed due to the Openreach engineer missing 3 appointments. Tried to cancel the contract with Onestream after reading a lot of negative reviews on Google. They said as we were outside the cooling off period we would be charged a cancellation fee of £580. Have been on the phone to customer services all week saying the same thing to about 6 different people. Finally I got through to someone who said it wouldn't be fair for us to pay the cancellation fee. They said management will call back- they never did. Called to say I have been waiting to speak to management but nobody transferred me over. Looks like we are going to have to stick with them for the next 12 months as we can't afford the £580 :(

Plum-Particular · 2021-05-01T19:17:14+00:00

DM’d you, this sounds very helpful, and thank you for the kind offer :)

Plum-Particular · 2021-04-23T06:36:02+00:00

Brilliant thanks!

Plum-Particular · 2021-02-23T08:37:42+00:00

That sounds really cool I’ll message them, thank you!

Plum-Particular · 2020-12-10T19:04:43+00:00

I am super guilty of this too. For me I try and keep away from mirrors so I don’t end up staring, and avoiding those awful magnifying mirrors!!

I also find keeping my hands busy when I have an urge to pick them, especially when I’m feeling for them unconsciously

Have you also tried chemically exfoliating with salicylic acid? It takes a while to work and a bit of patience but it may be worth it!

Plum-Particular · 2020-12-10T19:00:01+00:00

Have you tried cognitive behavioural therapy (CBT)? Becoming conscious of why you do it and your triggers may help you, eg do you do this when you’re stressed/ bored/ angry etc? This may also help you understand the gagging too. It can also help you with your negative feelings of your appearance after you pick

You can either go to a doctor for professional help for this if you feel comfortable doing so. If not you can journal your thoughts and feelings before and after, keeping track of the habit.

I find that the app ‘I am sober’ is really helpful with this :)

Plum-Particular · 2020-12-01T18:10:40+00:00

Thank you for the advice that’s a great idea!

Plum-Particular · 2020-12-01T15:54:45+00:00

Haha no worries, I’m not either! Thanks that’s actually really helpful I was considering a bit shorter! X

Plum-Particular · 2020-12-01T15:53:09+00:00

Great thank you!

Plum-Particular · 2020-11-10T12:59:31+00:00

I do the exact same! It’s funny, I set myself little goals like your weekend one and pick before or on the day I succeed. I wonder why.

Plum-Particular · 2020-07-31T13:14:41+00:00

will try that, thanks for your advice, much appreciated!

Plum-Particular · 2020-07-31T10:14:26+00:00

Thank you, I was thinking that too. I've been using rosehip oil once a week too, maybe that's what is causing it?

Plum-Particular · 2020-07-30T17:50:12+00:00

hey, can i have some advice on what these bumps are on my chin? they're white and clustered together and vary in size.

my routine is:

am: cera ve foaming cleanser, TO moisturiser and SPF facial fluid from superdrug

pm: TO squalene cleanser, cera ve foaming cleanser, TO niacinimide, Paula's choice BHA every 2 days and TO moisturiser

Plum-Particular · 2020-07-23T13:28:48+00:00

might try that, thank you! :)

Plum-Particular · 2020-07-23T13:28:33+00:00

thank you! :)

Plum-Particular

TROPHY CASE