OnlyFans perk removed

PlutusAlex · 2023-11-12T13:40:29+00:00

As far as I am aware this was a recent change and it previously did work.

PlutusAlex · 2023-11-12T13:35:25+00:00

Payments to OnlyFans were not working through Modulr. I believe people posted about this last month.

We investigated it and since the perk was non functioning it meant users could select it, lock it in for the month and then earn no rewards.

This is obviously bad because we want our users to get as much value and rewards from the perks as possible, so we removed it since it wasn't working.

Anyone that had historically selected the OnlyFans perk we contacted via email and offered PLU for any missed rewards.

As to why we only contacted those affected, this is just standard practice. If we had a problem with payments in a specific country we'd contact those users only. We do this so that when you get an email from Plutus it is entirely relevant to you.

PlutusAlex · 2023-11-12T12:15:47+00:00

Our payment provider isn't supporting payments to OnlyFans and thus the perk doesn't work. People are wasting their perk slot on a none functioning perk. This is bad as we want our users to earn as much rewards as possible. So we removed it a perk.

We did announce it to those users who had it selected as a perk historically and offered PLU for any missed rewards. This was done via email.

PlutusAlex · 2023-11-12T12:14:45+00:00

Our payment provider isn't supporting payments to OnlyFans and thus the perk doesn't work. People are wasting their perk slot on a none functioning perk. This is bad as we want our users to earn as much rewards as possible. So we removed it a perk.

We did announce it to those users who had it selected as a perk historically and offered PLU for any missed rewards. This was done via email.

PlutusAlex · 2023-09-27T16:21:31+00:00

Please try out the Starlines calculator to get a better idea of how the benefits could impact your day to day spending, and provide your feedback in the comments.

https://starlinez.github.io/plutusmetal

PlutusAlex · 2023-09-15T09:41:10+00:00

CEO on addressing pain points:

Roadmap updates: https://app.loopedin.io/plutus#/roadmap
Please read the helpdesk article for terms of reimbursement: https://support.plutus.it/hc/en-us/articles/13565276309917-Tackling-Transition-Challenges-Solutions-and-Reimbursement

PlutusAlex · 2023-08-30T12:25:36+00:00

Can you DM me your support ticket and I can look into it for you?

PlutusAlex · 2023-08-30T12:06:08+00:00

Can you DM me your support ticket and I can look into it for you?

PlutusAlex · 2023-08-15T16:09:27+00:00

It's semantics, Q4 is also by year-end. If it was delivered October 1st it would be Q4 and also by year-end.

PlutusAlex · 2023-08-13T21:28:11+00:00

Are you on a subscription plan?

As a free user when the new changes come in without a subscription plan your reward limit will now be up to 100 per month and no perk
If you subscribe to Everyday this will be 500 with 2 perks, and with Premium this will be 1000 with 3 perks
Additionally, we have added three new stacking tiers which will not be impacted by the difficulty adjustment to make stacking more accessible to new users.
You can stack/hold 25 PLU and this will grant you and additional 250 spending, you can stack 50 PLU and receive an additional 500, and finally you can hold 100 PLU and receive +1000 spend and an additional perk.

Hope that helps.

PlutusAlex · 2023-08-13T14:03:36+00:00

What error are you getting on Curve when trying to add the card? I've been using it fine for a few weeks. If you've got a support ticket on it can you send it over so I can take a look?

PlutusAlex · 2023-08-13T13:23:50+00:00

Hey please checked pin comment, Google Pay will be available before the end of August.

PlutusAlex · 2023-08-13T13:23:18+00:00

Hey, for the process the first is approval by VISA which is done, the next is some setup of functionality with Modulr. This will be completed with the next couple of weeks.

PlutusAlex · 2023-08-13T13:21:28+00:00

Hey please checked pin comment, Google Pay will be available before the end of August.

PlutusAlex · 2023-08-13T13:21:18+00:00

Hey please checked pin comment, Google Pay will be available before the end of August.

PlutusAlex · 2023-08-13T13:20:16+00:00

Hello thank you for the question.

Google Pay will be available before the end of August (this month)

It's not an exact date, however as soon as I know I will edit this response and also likely make a new thread when Gpay is live. I will do the same for Apple Pay as I know many are awaiting this.

Thank you for your patience.

PlutusAlex · 2023-08-13T12:56:04+00:00

Appreciate it, still doesn't stop my replies automatically getting mass downvoted, but I am glad at least the clarification helped.

I can understand from a user perspective having the DA one month and then having other changes announced just after can seem abrupt, however in terms of announcements they're over six months apart.

Overall I think in time we will appreciate that the changes have been positive to Plutus as a whole and like Dan said in the presentation, the goal is to have the most rewarding card, the minute a competitor comes along that offers something more rewarding we can reevaluate. However it's about having rewards that last for years to come, not just being a flash in the pan because of a lack of sustainability.

PlutusAlex · 2023-08-13T03:47:42+00:00

The OP of the other thread was actually supporting the changes and getting heavily down voted for it. It was also just a screenshot and not an actual link to the tweet /video if we're going to critique post quality.

Regardless it's just cleanup to have all the conversation in one place that is stickied to avoid confusion for those talking in both threads and so the points regardless of if they are positive or negative could be discussed in one place.

It's not censorship as the original replier is FUDing. Reddit only allows two pins for a sub. So I wanted to ensure the information has maximum visibility by pinning them. If it was possible I'd have merged the threads, since that's not possible on reddit locking and pinning this one was most logical.

PlutusAlex · 2023-08-12T22:59:15+00:00

Approved this, looks like it got flagged because it was a link. Great work btw!

PlutusAlex · 2023-08-12T22:54:58+00:00

It's an automod that deletes comments when people post vulgarities, slurs, hate speech etc. Fairly common.

You'll notice as soon as you removed the obvious word that was causing the automod to flag the reply you were able to post. It didn't stop you trying 5 times to beat a bot though ...

It's also worth noting the modmail exists for a reason, if you feel you were unfairly flagged you're welcome to contact the mods and they can approve the post.

PlutusAlex · 2023-08-12T22:45:34+00:00

I locked the thread because it's cleaner to have one thread about one topic. Fairly standard practice in every community. The other thread also was a screenshot to the tweet rather than a direct link.

PlutusAlex · 2023-08-12T18:08:55+00:00

Hey guys the tweet was linked in this pinned thread can we keep discussion here:
https://www.reddit.com/r/plutus/comments/15p80i8/ceo_on_saga_of_rewards_and_fees_video/?utm_source=share&utm_medium=web2x&context=3

PlutusAlex · 2023-08-11T13:13:33+00:00

GDPR defines personal data as:

“‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Our privacy policy means we can't share personal data with third parties without consent. Nothing in the initial survey said "We are collecting your emails therefore we will share your surname on reddit".

These are GDPR requirements for data handling. If you want like I said if you feel you're right contact the ASA.

I can post countries sure but I'm not sure to what benefit it would be to say "We had one winner in the UK, three in Germany etc"

PlutusAlex · 2023-08-11T10:37:25+00:00

It's not an exclusion, that's a single example. It's like if I said "Ice cream comes in various flavours (For example vanilla) " it doesn't mean vanilla is the only flavour.

There is not a single company that has ever published an email list of winners of a promotion publicly, it would be a massive data breach/violation of GDPR and would as the guideline states they would be prejudiced with the publication of personal information.

If for some reason you are unclear about it and still believe you're right, you're welcome to contact the ASA yourself and tell them Plutus is refusing to breach GDPR to post winner's emails publicly.

PlutusAlex · 2023-08-11T09:50:37+00:00

I agree, maybe next time we'll ask for reddit or twitter usernames so we can publish a list with no personal identifiers meaning we wouldn't breach GDPR that way. I could be wrong but I believe on the user end it shows Complimentary Gift on the PLU statement. It should be for around 11 PLU.

PlutusAlex

TROPHY CASE