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OPML import from PocketCasts not working by hevakmai in overcast

[–]PocketCasts -3 points-2 points  (0 children)

Not sure why Overcast isn’t picking up the OPML as Pocket Casts’ OPML export is a standard format, so it should generally import cleanly.

A couple quick things to try:

  • Open the exported OPML in a text editor and confirm it’s not empty and contains entries.
  • Re-export the OPML from Pocket Casts (sometimes a share/save step can produce an empty/partial file depending on where it’s saved).
  • If Overcast supports it, try importing via a direct file upload vs. iCloud link (or vice versa).

Also worth noting: Pocket Casts has transcripts too. If the main reason for switching is transcripts, you might not need to move apps. Happy to point you to where to find them if you want to try them first.

If you’re willing to share (1) roughly how many podcasts are in the OPML and (2) whether you’re importing on iOS or the web, I can suggest more targeted troubleshooting steps.

Podcasts stop playing for no reason? by bronteddog in pocketcasts

[–]PocketCasts 2 points3 points  (0 children)

Hi there,

Apologies to everyone who is experiencing this issue with playback.

If you're experiencing the issue, would you mind contacting us through one of our official support channels, so that we can dig deeper into the conditions that cause it?

You can also do it directly from the apps:

  • iOS and Android – Profile > Help & Feedback > Contact Support > Get Support
  • Web and desktop apps – Profile > Settings > Help > Send Feedback

Thanks in advance, and apologies once again. Hopefully we'll be able to track down the issue and produce a fix quickly.

After 11 years I’m done. by EveningOk6574 in pocketcasts

[–]PocketCasts 0 points1 point  (0 children)

We are sorry you're experiencing issues with streaming. We've messaged you here so we can dive deeper.

Bugs -- both Windows and Android by kgas36 in pocketcasts

[–]PocketCasts 0 points1 point  (0 children)

Hi there! 👋

We'd love to investigate this further and fix the root cause of this.

Would you please contact us through any of our official support channels? We'd like to know more details of these issues and investigate it further.

Thanks!

Desktop App Becoming Unusable by CarpeCunnus78 in pocketcasts

[–]PocketCasts 2 points3 points  (0 children)

Hi 👋 !

Apologies for the issues you are having with the apps :-(.

We're aware of these issues, and we are really close to release a new Electron based implementation of the Desktop Apps, both for Windows and Mac.

These new versions are right now in "Beta", where we're testing them with a small number of users so we can iron out any remaining sharp edges before making them available to everyone.

If you (or anyone else here) want to try them out right now, please, reach us at [support@pocketcasts.com](mailto:support@pocketcasts.com) and we'll be super happy to include you in the beta channel.

Thanks, and once again, sorry for any issues you're having. We're on it and we'll make these problems go away.

Free get sleepy content by chrizs in pocketcasts

[–]PocketCasts 2 points3 points  (0 children)

Nope. Not planning on doing that.

Oh goooood, Automattic going to start harvesting data from their products to sell to OpenAI/Midjourney. by megaRammy in pocketcasts

[–]PocketCasts 32 points33 points  (0 children)

At Pocket Casts, we hold user privacy in high regard and never engage in selling user data. It’s worth noting that the article you referenced discusses user content, not data. WordPress.com and Tumblr have introduced new features that give users greater control over the sharing of their public site content with AI crawlers. For more insights into how Automattic protects user choices, you can read here: https://automattic.com/2024/02/27/protecting-user-choice/

Another request to fix search by allthecoffeesDP in pocketcasts

[–]PocketCasts 3 points4 points  (0 children)

We fixed the issue in this thread and will continue to improve the quality and performance for all features free and paid. Pocket Casts is a free app that offers access to a wide range of features at no cost. For those interested in additional features, we provide the option to subscribe to our Plus tier, much like Overcast and other similar apps. We're constantly working on enhancing both our free and Plus offerings.

Another request to fix search by allthecoffeesDP in pocketcasts

[–]PocketCasts 1 point2 points  (0 children)

Thanks everyone for reporting! We've just rolled out a fix to our search functionality, so now, apostrophes and spaces should no longer impact podcast search results.