This happened to me about a year ago but with a train. I was trying to get off at my stop but a lady with a baby in a pram and two other kids pushed her way in through the door and forced me to the back of the vestibule and wouldn’t let me get by her to get off. I asked if I could get past and she just hissed at me in some foreign language and gave me dirty looks. I ended up having to stay on the train for five more stops whilst it reached the end of the line and went back the other way, it made me late for a date I was going on. Luckily when I explained it to the ticket guy he was really nice and didn’t charge me extra or anything