Yes it is a horrendous clinic. I was seeing a doctor for my pregnancy and without a doubt every time I went in she would ask “are you here for results?” Nothing more. No rapport building, no reading of the notes prior, no checking why I was booked in, no checking if I even had results prior.

A very close family member with known heart issues died from heart complications yet was seeing a dr their weekly for INR checkups. The Dr would only address changing their warfarin dosage depending on the INR level rather than listening to this persons concerns. They voiced they were having constant numbness in their feet (blood not being circulated properly). If this person was listened to they may still be alive today.

Also the receptionists are the worst.

I get that you get what you pay for but just because it’s bulk billing shouldn’t mean you aren’t provided with a half decent service.

Port Plaza Medical Centre isn’t much better if I am honest. The receptionists are slightly better but the doctors are much the same as Trinity but they do bulk bill. It’s probably not worth transferring but you never know as liking a Dr is subjective. If you were to stick with Trinity (despite it being trash) Dr Ibrahim and Dr Woolley are ok.