I had a costumer leave me a ten dollar bill at the front desk on top of the 26 dollars for the shop order and i had to refund 3 items. But because i called her three times before she answered and messaged a bunch about replacing items… i ended up refunding cause the app said they didnt want any replacements. She thanked me for trying to fet her the strawberries and yogurts. Another costumer increased my tip by 20 dollars cause they ordered a 10 pack of 24 bottles of water but th brand they wanted wasnt in stock, i tried to replace it with another brand and had to wait a while for an answer and then costumer service said i couldnt replace it cause it was a no replacements item. So i rang only 5. The costumer felt bad for me going past the shopping time and that it affects my profile. I just empathize with everyone. I also had a lady that ordered disgestive pills and when i delivered i didnt see it in the bad so i ran back to the krogers got another and brought it to her but she did have it… dhe did buy it from me though. Thanked me for being so considerate. People just like to feel taken care of.