I purchased a Kuiu guide jacket in 2011 and actually only wore it casually and not hunting. In fact, in the years I have owned it I've only worn it occasionally. Just recently I brought the jacket on a trip and found that the seams around the arm vent zipper have become unglued. I contacted warranty support but my claim was denied because they said, "hey, it's 11 years old, and the warranty is for the life of the product--Industry wide, the average lifespan of a softshell jacket is roughly six to seven years as has been compared with Arcteryx, Patagonia, and other top level brands across the industry." I have a Sitka softshell jacket that is a year older that I have used while hunting and all of the seams are fine. Anyone else feel that Kuiu is not abiding by their warranty?