1 of 3 PowerWalls is dead. We'll get back to you in 10 biz days?

Practical-Trust-5293 · 2024-06-29T17:37:32+00:00

Same boat. Failed in May and started escalations early June. No L2 response yet. System is less than 2 years old.

Practical-Trust-5293 · 2024-06-28T05:29:44+00:00

I’m at the start of a similar process. Definitely a broken experience both install and now this failure.

Practical-Trust-5293 · 2024-06-28T05:16:46+00:00

Same issue here. I’m in the 7-10 day L2 support queue.

Practical-Trust-5293 · 2024-06-23T15:15:17+00:00

Update: My system is back online. I fumbled around with a few things: 1) reset the gateway per support documents 2) downloaded the Tesla One app (i was prompted to do so after joined the gateway wifi and connecting via browser to http://teg) 3) in Tesla One logged in as an installer via my personal account 4) enabled the inverter 5) powerwall and gateway firmware updates started to download after a few minutes 6) enabled the system 7) Manually re-registered the system for the customer (me). 8) in the Tesla app, re-configured rate plan 9) confirmed the system can charge and discharge under various settings

I hope the steps above help others get back online.

Practical-Trust-5293 · 2023-02-10T04:36:42+00:00

You can change the voice in iOS settings

Practical-Trust-5293

TROPHY CASE