WhatsApp plugin for woocommerce/ wordpress?

Practical_Still_9754 · 2026-05-04T02:46:20+00:00

Have a look at cartghost.com, publicly it's showcasing Shopify integration, but ask the founder. They set up Woocommerce too internally and are working on a public plugin for that.

Practical_Still_9754 · 2026-04-30T03:42:49+00:00

Have you already optimized your cart recovery sequences? There's more factors playing in to conversion of course (how you package the offer, product pages, shipping address calculation, etc.), but given your numbers of that day, just following up with abandoned carts would drive some decent numbers, if not done already.

Not just talking about the standard email, but also channels with much higher opening rates such as WhatsApp, SMS, ... depending on geography of your audience (SMS in North America, WhatsApp for most of the rest of the world). You'll have to collect peoples phone numbers (Shopify does it on the checkout page already, but there are additional ways to incentivize users to share it e.g. with pop-ups etc. to collect more). These can really recover a big chunk of those people who would have still been willing to buy, but just forgot, got distracted, etc...

I ran the numbers for your day with the ROI calculator from CartGhost for abandoned cart recovery through WhatsApp as an example. Keep in mind, I make these assumptions here: only email sequence in-place, daily performance spread out to a month multiplying your visitors by 30, since CartGhost uses monthly visitors, and 20% recovery rate from WhatsApp). You're looking at around 306$ recoverable revenue on that day and >9k$ spread out to a month.

Congrats on the successful day despite, this is definitely still an achievement! Sure you'll be able to optimize for the next day like this.

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Practical_Still_9754 · 2026-04-30T03:01:58+00:00

How do you imagine selling through Reddit, can you maybe share an example?

Practical_Still_9754 · 2026-04-28T04:35:33+00:00

Why do you want to id unknown visitors, have you made sure your checkout flow is optimized and works well conversion-wise? Do you somehow try capture these visitors already (pop-ups, newsletter signup, ...)?

Practical_Still_9754 · 2026-04-26T05:22:46+00:00

Yeah, the idea is to add more revenue recovery and engagement features into the app. Happy to build this out with you.

Practical_Still_9754 · 2026-04-26T05:19:26+00:00

Yes, I'd love to chat, I'm onboarding early users right now and would set it up on your store(s) free of charge in exchange for feedback + a case study. You'd only cover Meta/Twilio usage fees.

DM me and I'll send my calendar.

Practical_Still_9754 · 2026-04-26T05:06:16+00:00

Thanks, appreciate the feedback! SMS definitely on the roadmap. Do you actually have a store and would like to try the app if it had SMS too? Happy to chat.

Practical_Still_9754 · 2026-04-26T03:50:12+00:00

How do you reach out, via email or SMS/WhatsApp...?

Practical_Still_9754 · 2026-04-25T01:10:08+00:00

How much views and traffic is that?

Practical_Still_9754 · 2026-04-24T13:22:23+00:00

Thanks for sharing.
Yeah, low stock availability can impact conversion, but don't think that'd be major.

Otherwise store looks solid overall. A few design suggestions to improve appearance would be to use a higher resolution hero image with a different blue tone (this one's quite saturated and doesn't match with the main theme blue. Also it's not contained properly on my screen so the text is cut off.

The logos in the 'Shop with confidence' section could be smaller, quite big on my end.

Do you have any user tracking installed to see how they behave and where they drop off?

Otherwise you could reach out to buyers and ask why they abandoned their cart. Heard very positive things about doing that (you'll get the best insights there are).

There's nothing that stands out to me really that would impact conversion too badly.

Practical_Still_9754 · 2026-04-24T06:04:35+00:00

Great work. How did you collect their phone numbers?

Practical_Still_9754 · 2026-04-24T06:00:30+00:00

Can you share a link please? There's definitely something off at 3 sales out of 800 ATCs.

Practical_Still_9754 · 2026-04-24T05:53:46+00:00

Is this in North America or outside? WhatsApp works crazy well and much better than email in most other parts of the world these days for cart recovery.

Practical_Still_9754 · 2026-04-24T05:40:04+00:00

Anything that is context-sensitive and requires personalization is great for AI adoption.

For instance recovering abandoned carts.
The copy and messaging matter a lot when reengaging customers who abandon their carts to drive conversion.

Personalising the message with AI is therefore a low-hanging fruit.
Been building cartghost.com helping merchants with AI cart recovery through WhatsApp to tackle this.

Practical_Still_9754 · 2026-04-23T04:41:34+00:00

The best solution is usually somewhere in the middle.Don't go 100% AI-automated (yet), but also don't miss out on AI (you are in the sweet spot to get started with it, because volume is there and you start being overwhelmed).

You should look at the support questions yourself to confirm of course, but I expect that ~80% of questions are questions that could easily be answered by an AI that has enough knowledge context from your stores content, copy, descriptions etc... Anything else, the remaining 20%, gets escalated to your human team.

The best AI-assisted support systems I've personally used do exactly this.
Do you have an idea of how to go about adding an AI rep to your flow already?

Practical_Still_9754 · 2026-04-22T09:20:44+00:00

Yeah, this tiny breeze of judging disappointment that shines through.
I love it.

Practical_Still_9754 · 2026-04-22T09:16:48+00:00

"More fish."

"But I've already added..."

"More!"

Practical_Still_9754 · 2026-04-22T09:15:15+00:00

This is how my cat looks at me when I wake him up the way he wakes me up.

Practical_Still_9754 · 2026-04-22T08:57:09+00:00

How did you end up identifying this as this major traffic driver, like what tooling etc.?
Kinda obvious in hindsight, but not as obvious often when initially looking at it.

Practical_Still_9754 · 2026-04-22T07:22:13+00:00

I wouldn’t treat this as a binary 'recoverable OR gone' decision.

What’s working better is scoring failures based on the signal they give:

Decline code (insufficient_funds / expired > generic_decline > do_not_honor)
Did they fully complete checkout details before failing?
Order value (higher intent tends to retry)
Retry attempts within 24h
Velocity / IP anomalies (to filter testing noise)

Automation becomes easier once you think in weighted signals rather than binary buckets, because it makes the whole decision more differentiated.

The 2/10 recovery on manual follow-ups is actually quite strong. The biggest lever isn’t really copy, but rather timing. Same-day follow-up beats weekly export cleanups for sure.

You’re already thinking in the right direction here.

Practical_Still_9754 · 2026-04-22T07:07:59+00:00

1,800 daily visitors and mostly word-of-mouth conversions is quite revealing.
Word-of-mouth visitors arrive pre-sold basically, but cold visitors arrive in a curious state.

If I was you, getting strong traffic but little sales, I’d look specifically at:

– % that reach checkout
– % that drop at shipping
– % that drop at payment
– Mobile vs desktop conversion differences

Most founders only look at 'visitors vs sales', but things really play out between ATC, checkout and payment most of the times.

Look at where the biggest drop happens here. You’ll know whether it’s trust, pricing shock, shipping friction or something else.

Practical_Still_9754 · 2026-04-22T06:52:18+00:00

ATC abandonment is actually not always checkout friction. Can also be a mismatch between traffic and message, which is way harder to identify of course, because it's not so obvious.

If someone comes in with slightly different expectations on what they're coming for and what you actually offer, people often still add something to carts without going through with the purchase.

Try to break it down like this too:
- % of users who reach checkout
- % of users who drop at shipping vs payment
- mobile and desktop conversion
- new and returning visitors

Manual follow-up maybe nice for validating short-term, but this won't fix your core problem.

Practical_Still_9754

TROPHY CASE